Maintenance Manager

Introducing MiiroInspired by the Latin word meaning ‘I wonder’ or ‘I marvel’, we encourage our guests to pause, to look around and to savour every moment. Our name and double vowel reminds us of a mirror, speaking to the idea of self-reflection and echoing the spirit of our locations including Paris, Barcelona, London and Gstaad with two openings in Vienna coming late 2025._
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- At Miiro, we believe there’s a better way to travel. A way that is more thoughtful and personal. And since our hotels are in Europe’s most interesting neighbourhoods, we also encourage guests to discover new places — on their own terms and in an authentic way. Ultimately, we want to make sure guests go home inspired and reinvigorated because they’ve had a brilliantly considered stay._
- Creating ‘Brilliantly Considered Stays’ is the essence of our brand. Stays that bring our guests closer to the local culture and their stories._

We are excited to announce an opportunity to join Miiro Hotels as **Maintenance Manager** for our two brand-new properties in Vienna. This pivotal role ensures that our hotels operate smoothly and safely, delivering an exceptional guest experience while supporting our commitment to sustainability and living our Miiro values.

**Your Role**

As Maintenance Manager, you will lead all aspects of engineering and maintenance operations across both properties. You will be responsible for team leadership, operational excellence, regulatory compliance, and aligning with company goals — particularly our sustainability mission and Green Key certification.

**Key Responsibilities**

**Operational Excellence**
- Manage departmental budgets with a focus on energy efficiency, CAPEX, and cost control.
- Oversee renovations, negotiate contracts, and deliver projects on time and within budget.
- Monitor utility usage and identify opportunities for conservation and efficiency.

**Responsible Business**
- Ensure full compliance with health & safety standards, acting as the building’s Health & Safety representative.
- Maintain accurate documentation and perform regular audits.
- Support the Green Key and Mission Net Zero initiatives through sustainable practices.
- Manage external suppliers and contractors to maintain high standards of service.

**People & Culture**
- Lead the day-to-day maintenance operations across both properties.
- Plan and assign work, ensuring optimal staffing and resource allocation.
- Foster effective communication with department heads and anticipate maintenance needs.
- Train, coach, and develop your team to meet and exceed performance standards.
- Promote a positive, safe, and inclusive work environment that reflects the Miiro values.

**Guest Experience**
- Ensure maintenance operations contribute to exceptional guest satisfaction.
- Implement and manage a preventive maintenance program for key systems (HVAC, lighting, water treatment, safety systems).
- Respond promptly to guest-related maintenance concerns and ensure timely resolution.

**Key Deliverables**
- Advanced vocational training and 2+ years' experience in general building maintenance or construction (or equivalent).
- Strong experience in budgeting, energy management, and project execution.
- Professional certifications and licences as required by Austrian law.
- Prior hotel experience strongly preferred.
- A passion for sustainability and innovative facility management.
- Fluent in German and English.

**Why Join Us?**

At Miiro Hotels, we believe in bold thinking, meaningful design, and creating places where people feel they truly belong. Join our journey as we open two exciting new hotels in the heart of Vienna, and be part of a team committed to excellence, innovation, and sustainability.