Internship Customer Success Management

Vor 6 Tagen


Wien, Österreich Jobiqo Vollzeit

**About Us**:
Jobiqo provides the next generation job board software and AI-enabled matching technology combining both the benefits of a scalable SaaS platform and the flexibility of a custom solution. We help global publishers, local newspapers, educational institutions, and anyone that owns job boards to reach a new level of quality and professionalism in online recruiting with our technology. With more than 100+ customers in 20+ markets globally, we have grown to be the leading job board software provider worldwide.

In this role, you'll support our cross-functional Customer Success Team, gaining first experience in supporting and managing clients as well as the job board and online recruiting industry.

**Your Responsibilities**:

- Support the Customer Success Managers in client communication and project coordination
- Support in the preparation and facilitation of strategic client meetings and workshops
- Monitor and analyze client success metrics
- Support in creating both internal and client-facing documentation
- Get insight into workload planning, backlog management and agile software development
- Configurations in the backend of our product
- Testing of adapted and new features on our client's job boards

**Skills & Requirements**:

- Technical background or **high interest in online technologies**- Ability to **work in teams**
- Very good **communication **skills **in German and English (C1/C2 or native for both languages)
- Experience with Google Analytics and Google Tag Manager is a plus
- Knowledge of HTML and CSS is a plus

**More details & benefits**:

- **
Start date anytime**, location Vienna
- **
Flexible working hours**: preferred full-time (38,5 hrs/Week), part-time possible as well (32 hrs/week)
- High level of **flexibility **and freedom **(flexible working time, self-management and organization)
- **
Knowledge sharing** within the team and the company (E-Learnings, onboarding, courses etc.)
- **
Small team** setup with high involvement in adapting and improving workflows and processes
- Numerous **company **benefits**, e.g. regular team events and team lunches, annual company retreat, company bonus programme (after the first year), free online psychological counselling and coaching
- The **minimum **salary **for a full-time position (38.5h/w, location Vienna) is € 1.800;
- gross per month.



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