Supply Chain

vor 2 Wochen

Wien, Österreich Total AUSTRIA GmbH Vollzeit

Als Teil eines weltweit agierenden Energiekonzerns gehört TotalEnergies auch in Österreich zu den führenden Akteuren des Schmierstoffmarktes **seit 40 Jahren**.

Mit Motorenölen und Schmierstoffen für alle Anwendungen in Industrie und Gewerbe ebenso wie als Lieferant von Flugkraftstoffen, Bitumen oder Spezialprodukten für die Industrie versorgen unsere Mitarbeiter und Mitarbeiterinnen der Filialen TotalEnergies Österreich und TotalEnergies Schweiz tagtäglich zuverlässig unsere Kunden und helfen ihnen dabei ihren Bedarf an hochwertigen Produkten zu decken.

Wir heißen internationale, kulturelle und sprachliche Vielfalt unter unseren Mitarbeitern sehr willkommen und bemühen uns tagtäglich um eine aufgeschlossene, kooperative und motivierende Arbeitsatmosphäre.

in Wien

**MISSIONS**
- Ensure the administration of sales / front office of products in Austria and Switzerland : customer orders, delivery and invoicing
- Support Marketing : with the sales representative and ensure professional sales relationship with the customers
- Comply with the delegations of authorities linked to the job
- Be a Total HSEQ ambassador : by respecting & leading the Group’s Golden Rules with suppliers

**TASKS**

**Sales support**:

- Follow-up of orders to the customers, to be reported in the delivery tracking report
- Customer complaints and product returns : into the claim report: Salsa
- Product short out or delivery problems
- Carriers : contact for offer requests, organization on rail or road, transport availability check
- SPOC ( single point of contact ) for local warehouse
- Monthly reports and KPIs (key performance indicators

**Customer’s contact**:

- Reception and processing of the product orders
- Invoicing (including credit notes and rebates)
- Cooperation with the credit manager. Responsibility shared : calling for due payments

**Products**:

- Availability, optimum loading location considering the costs, evolution of possible supply sources through daily contacts with purchasing, and transmission of the information to the Sales Manager
- Customs issues

**OTHER ACTIVITIES**

**HSEQ**: report each near-miss (min 2 **near misses **p.a.) on the paper form available, propose **new safety ideas** to improve the safety culture (transporters, customers, office )
Ensure back-up of other colleagues, when requested within the SCSC Department
Actively participate to transversal projects : Process reviews, Company projects whatever the topics, and contribute to improvements when required

**BENÖTIGTE QUALIFIKATIONEN UND ERFAHRUNG / QUALIFICATIONS AND EXPERIENCE REQUIRED**
- Educational background and/or experience in Supply Chain/Logistics/Sales
- Ease in the business relationships and by telephone
- Organization and analysis capacities, reliable work for a quality service to the customers, pro-activity and initiative
- Pro-active, capacity to manage priorities, endure stressing situations, capacity to propose innovative solutions
- Computer Knowledges (Pack Office, SAP) and linguistic (mother tongue French or German, with excellent level in the other language, notions of English or even of Italian would be a plus)
- High motivation to improve working methods and develop team spirit

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