Client Advisor

vor 2 Wochen


Wien, Österreich BURBERRY Vollzeit

Die Marke Gegründet im Jahr 1856 ist Burberry eine Luxusmarke von unverwechselbarem britischem Charakter und hohem internationalem Renommee. Der Firmenhauptsitz befindet sich in London und das Unternehmen ist an der Londoner Börse gelistet. Burberry nimmt jede Gelegenheit wahr, um neue Ideen weiter zu entwickeln und den Firmenwachstum zu fördern.
- Stellenbeschreibung: JOB PURPOSE
We are looking for a Client Advisor to join our Store in Vienna on a full-time basis. In this role you will build relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success. Reporting to the store management, the Client Advisor will inspire our clients by conveying passion for the brand, fashion and luxury products.

RESPONSIBILITIES
SERVICE AND SALES
Meet and exceed individual and store sales and other commercial KPIs
Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling
Follow the Client journey to elevate the Client experience in the store
Be efficient in following-up and delivering after-sales services to our clients
Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required.

CLIENT ENGAGEMENT
Build meaningful relationships with Clients
Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases.
Capture new luxury clients to grow the individual and store client book with a commercial objective mindset
Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests.

Profil: PERSONAL PROFILE

A proven track record in delivering sales and exceeding targets in the luxury retail industry

Previous experience in Clientelling

A strong interest in fashion, art and culture

Strong product knowledge and good understanding of store retail operations

Experience in working as part of a team

Fluent in German and English

FOOTER


  • Client Advisor

    vor 1 Woche


    Wien, Österreich Burberry Vollzeit

    **Client Advisor - Vienna**: - Department: RETAIL OFFLINE - City: Vienna - Location: AT **INTRODUCTION**: At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since...

  • Client Advisor

    vor 2 Wochen


    Wien, Österreich Valentino Vollzeit

    Client Advisor - Vienna A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague...

  • Client Advisor

    vor 2 Wochen


    Wien, Österreich Burberry Vollzeit

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment...

  • Client Advisor

    Vor 7 Tagen


    Wien, Österreich Burberry Vollzeit

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.- We aim to provide an environment...


  • Wien, Österreich Grafton Deutschland Vollzeit

    **Im Auftrag unseres Kunden, bekannt für feinste Schmuckkunst, suchen wir einen erfahrenen Client Advisor (gn) für die Boutique am Kohlmarkt in Wien.** **Stellenbeschreibung**: Grafton Fashion&Luxury, mit einem internationalen Netzwerk und mehreren Standorten in Europa, wie bspw. in München, Düsseldorf, Mailand, London, Paris, Berlin und Madrid, ist...


  • Wien, Österreich Maison Valentino Vollzeit

    **Location**: Vienna, Austria ID: 7094 WHY WORK FOR VALENTINO Founded in Rome 1960, Valentino is an Italian Maison de Couture that aims to provide uniqueness to our customers through mastery, creativity, intimacy and care. As of today, Valentino counts about 4.000 colleagues in 30 different Countries all over the world. Every branch of the Valentino...


  • Wien, Österreich Stone Island Vollzeit

    Stone Island ist eine trotzig unabhängige Gemeinschaft. Seit unserer Gründung im Jahr 1982 hat uns eine gemeinsame Denkweise dazu gebracht, eine weltweit anerkannte Ikone für unabhängigen Geist, Führung und Innovation zu werden. Der Stone Island-Geist ist die Grundlage der Kultur, die wir jeden Tag hegen und pflegen. Wir bieten Ihnen die Möglichkeit,...

  • Senior Client Advisor

    Vor 2 Tagen


    Wien, Wien, Österreich Louis Vuitton Vollzeit € 60.000 - € 80.000 pro Jahr

    Job responsibilitiesAs a Senior Client Advisorbased in our Vienna store, you will be a role model to the team in delivering the Louis Vuitton experience consistently to all clients and support your Team Manager in category, team and floor management. This is an assistant management level role and the development path towards a future Team Manager role in...

  • Senior Client Advisor

    Vor 7 Tagen


    Wien, Österreich Louis Vuitton Vollzeit

    POSTE As a **Senior Client Advisor**based in our **Vienna** store, you will be a role model to the team in delivering the Louis Vuitton experience consistently to all clients and support your Team Manager in category, team and floor management. This is an **assistant management level role** and the development path towards a future Team Manager role in...

  • Client Advisor

    vor 1 Woche


    Wien, Österreich Prada Germany GmbH Vollzeit

    We are seeking a passionate and dedicated Client Advisor (M/F/d) to join our dynamic team in our PRADA Vienna Store. As a Client Advisor (M/F/d), you will embody the essence of PRADA, ensuring that every customer interaction reflects our commitment to excellence. You will engage with our clients, understand their unique preferences, and offer expert advice...