Administrator - Memory Assessment Service (Mas) X3

**Administrator - Memory Assessment Service (MAS) x3**:
**Band 3**:
**Main area**
- Memory Assessment Service (MAS)

**Grade**
- Band 3

**Contract**
- Permanent

**Hours**
- Full time - 37.5 hours per week (Monday - Friday, Working Hours - To be agreed)

**Job ref**
- 201-25-143

**Site**
- To be agreed at Interview. 1 post to be aligned to each ICA (East, Mid & West)

**Town**
- See above

**Salary**
- £24,071 - £25,674 per annum

**Salary period**
- Yearly

**Closing**
- 16/02/2025 23:59

Thank you for your interest in joining us at **Cornwall Partnership NHS Foundation Trust.**

**We pride ourselves in striving to be an employer of choice.**

**_ Strategic Themes_**

**_ Great Care_**
- _Care based on what matters to people. _
- _Care provided at home or close to home. _
- _Improvement through learning, research and innovation. _
- _Prevention and alternatives to hospital._

**_Great Organisation_**
- _Buildings that support health and wellbeing. _
- _Technology enabled care. _
- _Care teams are supported by responsive corporate services. _
- _Safe, efficient, effective and productive._

**_Great People_**
- _A place people love to work and feel valued. _
- _Living our values with staff (all voices count). _
- _Attract, grow and develop talent. _
- _Leaders with compassion, who continuously learn and listen._

**_Great Partner_**
- _Encourage and enable effective partnerships. _
- _Joined-up community services. _
- _Work with others to maximise workforce opportunities. _
- _Reduce our impact on the environment._
- _At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

**_ The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19._**

**Job overview**:
An exciting opportunity has arisen for 3 motivated, enthusiastic and experienced, patient focussed Administrators to support the county-wide Memory Assessment Service - (East, Mid and West ICAs).

The post holders will be expected to exercise initiative, independent judgement and decision making within situations arising from their duties to ensure an effective high-quality administrative service.

Essential skills for this role include - Excellent verbal and written communication with attention to detail and excellent interpersonal skills. The ability to perform efficient diary management, planning and organising of own workload and work on own initiative is also an essential requirement. Along with an excellent knowledge and working experience of using Microsoft Outlook, Excel and Word.

The post holders should demonstrate a caring and sensitive approach to their work and be able to clearly communicate with colleagues, patients, carers and general members of the public and representatives of other organisations, demonstrating an empathetic approach.

If you enjoy working within a team in a patient facing role, we look forward to hearing from you.

Vacant posts are offered at 37.5 hours per week, working Monday - Friday. Working hours - to be confirmed.

**Main duties of the job**:
The post holders will ensure the delivery of a comprehensive high quality secretarial and administrative service to the Memory Assessment Service (MAS) clinicians and will play a central role within the provision of services.

The post holders will be required to exercise initiative, independent judgement and decision making within situations arising from their duties to ensure an effective high-quality service.

To co-ordinate appointments, booking rooms in a variety of settings across the designated area.

The post holders will be required to use a variety of Trust in-house computer systems and provide a high level of customer care.

The post holders should be able to work with minimum supervision and will be required to use initiative, planning and prioritising of own time in a busy and challenging environment. A professional and flexible approach and attitude is required along with honesty, integrity, and discretion. The post holders must deliver a patient focussed approach and respect the privacy, dignity, religious and cultural beliefs of others and always display the highest levels of confidentiality and h