Senior Product Experience Designer

vor 1 Woche

Wien, Österreich Dynatrace Vollzeit

**Company Description**

We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.

As a **Senior Product Experience Designer,** you'll join a global team of designers & researchers sitting across our R&D labs in Austria, Poland, Spain, and the United States.

You’ll **play a pivotal role within the Business Analytics solution**, empowering **data-driven decisions** and providing **real-time visibility into business** health to new executive user groups of the Dynatrace Business Observability enabled platform.

**Your role at Dynatrace**

As part of **UX Guild** at Dynatrace, a community that connects Dynatracers across areas, features, and competencies, you’ll:

- Act as a customer advocate while continuously partnering with product managers, lead product engineers, software engineers, product architects, and other design practitioners to help bring our product value to our customers.
- Evaluate tech constraints, understand and work around dependencies, tech requirements, user requirements, and the related impact on the product's user experience.
- Foster a human-centric design approach by communicating the voice of our customer to our product management team, enabling customers to experience the main value coming from our Dynatrace Platform.
- Be hands-on to visualize, prototype, test, and measure design solutions - e.g., with information architecture, user flows, wireframes, mockups, but also user testing with surveys and interviews, usability heuristics, user-centered metrics, etc.
- Consider and design within UI standards, accessibility constraints, and responsive design aspects by leveraging our design system to build your designs. Contribute and help to evolve our design system.
- Craft solutions that are desirable, viable, and feasible while evolving our product’s language and improving existing design solutions to make them accessible and intuitive.

**Qualifications**
- You have **at least 6 years of experience** and a demonstrated track record of designing, shipping, and iterating digital software products and systems — not just websites or campaigns. Big bonus if mature in working on **Enterprise Software** as well.
- Your strengths and interests lie in UX design, but also in the creation of beautiful interfaces. You have a good eye for visual and communications design and mastering low and high-fidelity prototypes is mediation for you.
- You integrate user experience and design work on the product in agile working models and closely with development where ideation, future vision, detailed improvements, and emerging tasks often happen at the same time.
- You have strong communication and presentation skills, to help people understand the rationale behind design proposals and the complex nuances of design problems.
- You are passionate about building, prototyping, and continually evolving digital products throughout the product life cycle while engaging in user testing sessions for your designs and synthesizing feedback to actionable changes.
- You are an excellent collaborator - adapting to feedback from both users and internal stakeholders, and building stronger products as a result.
- You are fluent in designing for the web as canvas, you should be able to prototype dev-ready interactions and interfaces inside of your favorite set of tools.
- You keep accessibility top of mind for all your designs and can find ways to make beautiful experiences being usable by everyone.
- You gathered your first experiences in transforming businesses while iteratively designing for a new platform as well as unifying multiple products would be an asset

**Additional Information** What's in it for you?**
- A **one-product software company **creating real value for the largest enterprises and millions of end customers globally, striving for **a world where software works perfectly.**:

- Working with the **latest technologies** and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
- Working models that offer you the flexibility you need, **ranging from full remote options to hybrid ones** combining home and in-office work.
- A team that thinks outside the box, welcomes unconventional ideas, and **pushes boundaries.**:

- An environment that fosters innovation, enables creative collaboration, and **allows you to grow.**:

- A globally unique and **tailor-made career development program** recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
- A **truly international mindset **with Dynatracers from different countries & cultures all over the world, and **English as the corporate language **that connects us all
- A culture that is being shaped by the diverse personalities, expert

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