Deal Desk Analyst

Emarsys, An SAP Company, is the omnichannel customer engagement platform that empowers marketers to build, launch, and scale personalised cross-channel campaigns that drive business outcomes.

**YOUR AREA OF RESPONSIBILITIES**

Deal Structuring & Pricing
- Collaborate with sales, finance, and legal to structure and approve compliant deals
- Develop and maintain pricing models and discounting strategies
- Ensure deals are compliant with company policies and financial objectives

Sales Support
- Provide real-time support and guidance to sales representatives on deal configurations, pricing, and contract terms
- Review and approve custom pricing requests and non-standard contract terms. Serve as a point of contact for escalations related to deal approvals and contract negotiations

Process Improvement
- Identify opportunities to streamline the deal approval process and reduce sales cycle times
- Develop and implement best practices for deal structuring and approval workflows
- Train sales teams on new processes and tools

Cross-Functional Engagement
- Collaborate with sales, customer success and services teams to ensure seamless handoff and implementation of deals
- Engage with key stakeholders, including senior leadership, to understand their needs and provide solutions that align with business goals
- Foster strong relationships with internal teams to drive deal success and customer satisfaction

**YOUR PROFILE**
- 3+ years of experience in sales operations, finance, or a related role within a SaaS or technology company
- Strong analytical skills with the ability to interpret complex data and provide actionable insights
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across multiple teams
- Proficiency in CRM and ERP systems (e.g., Salesforce, NetSuite) and advanced Excel skills
- Detail-oriented with strong organizational skills and the ability to manage multiple tasks simultaneously
- Knowledge of SaaS business models and software pricing strategies is highly desirable

**Preferred Qualifications**
- Experience with deal desk operations in a high-growth SaaS environment
- Familiarity with legal and contractual terms related to software sales and services

**WHAT WE OFFER**
- A fast-growing company with a global presence and corporate backbone through SAP, commitment to innovation and a leading market position
- An inspiring and empowering company culture: working alongside talented, friendly and passionate people, where success is supported and celebrated as a collective
- A learning environment with an open feedback culture encouraging personal and professional development that allows you to both learn from some of the best in the industry and own your own career - benefitting from the vast training and self-development offering provided by SAP
- A well-structured and designed onboarding plan: we set you up for success and support your career with on-going training and development
- The opportunity to contribute to a bespoke, complex and successful product focused on innovation
- A commitment to a trust-based hybrid in-office and home office work routine. We offer a modern SAP office in the heart of Vienna with an excellent canteen (covered by SAP and daily meal vouchers), a gym and company doctor, easily accessible via public transport
- 25 days' annual leave and extra days off depending on duration of employment
- Regular local company events and activities in and outside the office
- 2 Community Impact days per annum According to Austrian collective agreements the minimum salary for this role is EUR 42.224,
- (38,5 hrs/week)
- At Emarsys, we are committed to building diverse teams with a rich variety of perspectives and experiences. If your job profile closely aligns with our essential requirements and business need, we encourage you to apply. We are dedicated to assessing your competencies, learning agility and passion and not your age, disability, familial status, sexual orientation, gender, race, ethnicity, religion or nationality._