Aktuelle Jobs im Zusammenhang mit Customer Support Representative - Wien - Prewave GmbH
-
Customer Support Representative
vor 5 Stunden
Wien, Wien, Österreich beBee Careers VollzeitWe are seeking a dedicated individual to join our team as a Customer Support Representative. In this role, you will serve as the primary point of contact for medical practices in the area of telematics and 1st level support. Your tasks will include:Contacting and assisting medical practices with technical issuesProviding help desk and advice via phone and...
-
Wien, Wien, Österreich beBee Careers VollzeitJoin Our Team as a Customer Support Representative!We are seeking a talented individual to fill the role of Customer Support Representative with German language skills. As a key member of our support team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers have a positive interaction with our company.Main...
-
Customer Service Representative
Vor 2 Tagen
Wien, Wien, Österreich beBee Careers Vollzeit**About the Role**We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and technical support to clients.The key responsibilities of this role include:Providing first-contact support services to clients via phone, email, chat, and...
-
Voice Support Representative
Vor 2 Tagen
Wien, Wien, Österreich beBee Careers VollzeitJob Title: Voice Support RepresentativeThis is an excellent opportunity for a skilled and dedicated individual to join our team as a Voice Support Representative. The successful candidate will be responsible for delivering exceptional customer service through various communication channels.About the Role:The Voice Support Representative will assist customers...
-
Supply Chain
Vor 6 Tagen
Wien, Österreich Total AUSTRIA GmbH Vollzeit**TotalEnergies in Österreich**: Als Teil eines weltweit agierenden Energiekonzerns gehört TotalEnergies auch in Österreich zu den führenden Akteuren des Schmierstoffmarktes **seit 40 Jahren**. Mit Motorenölen und Schmierstoffen für alle Anwendungen in Industrie und Gewerbe ebenso wie als Lieferant von Flugkraftstoffen, Bitumen oder Spezialprodukten...
-
Customer Service Representative
Vor 2 Tagen
Wien, Wien, Österreich beBee Careers VollzeitWe are seeking a talented and driven Customer Service Representative to join our team. In this role, you will be responsible for delivering exceptional customer experiences by providing prompt and accurate solutions to customer inquiries.Key Responsibilities:Respond to Customer Inquiries: Respond promptly to customer inquiries via phone, email, or chat,...
-
Customer Support
Vor 2 Tagen
Wien, Wien, Österreich at VollzeitHanna Instruments Australia is seeking a reliable and detail-oriented Customer Support & Sales Administrator to join our team. This key role bridges customer service and sales operations by handling customer enquiries, processing orders, managing phone support, and assisting our external sales representatives with administrative tasks.You'll play a vital...
-
Customer Service Representative for 1st Level Support
vor 5 Stunden
Wien, Wien, Österreich beBee Careers VollzeitJob DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative for 1st Level Support. In this role, you will serve as the primary point of contact for our medical practices, providing timely and effective support via phone, remote maintenance, and email.Your key responsibilities will...
-
Customer Service Representative
Vor 2 Tagen
Wien, Wien, Österreich Wear The Shield VollzeitCustomer Service Representative (Voice-Blended) – Join Our TeamAbout the RoleWe are looking for Customer Service Representatives who are passionate about providing exceptional customer support through voice and non-voice channels. If you excel at problem-solving, enjoy engaging with customers, and thrive in a fast-paced environment, this opportunity is for...
-
Customer Service Representative
Vor 2 Tagen
Wien, Wien, Österreich TN Austria VollzeitCustomer Service Representative (Voice-Blended) – Join Our TeamAbout the Role: We are looking for Customer Service Representatives who are passionate about providing exceptional customer support through voice and non-voice channels. If you excel at problem-solving, enjoy engaging with customers, and thrive in a fast-paced environment, this opportunity is...
Customer Support Representative
vor 3 Wochen
About Prewave
Do you want to be part of one of the fastest-growing AI companies in Supply Chain Risk Management?
At Prewave, we are dedicated to unlocking an unprecedented level of efficiency, transparency and resilience in the supply chain for our customers. We pioneer supply chain risk management with our AI-powered solutions, analysing traditional and social media in 50+ languages and predicting risks and disruptions all over the world. We help our clients to achieve a sustainable supply chain and to prevent any setbacks.
We are already a trusted partner of AbInBev, BMW, Kärcher, PwC, Porsche and many more. With the increasing importance and attention to supply chain due diligence in Europe, we grow every day, and so does our team
We are looking for a Customer Support Representative in our Customer Success team to join us on this exciting journey
Your mission
As our Customer Support Representative at Prewave, you will
- Troubleshoot technical issues and provide effective solutions
- Document and track customer interactions and resolutions accurately
- Collaborate with the technical team to escalate and resolve complex issues
- Educate customers on product features and best practices
- Contribute to knowledge base articles and support documentation
**Profile**:
Must haves
- Demonstrated experience in customer support or similar role
- Familiarity with SaaS platforms and basic technical understanding
- Experience working with Excel, including formulas and other functionalities
- Ability to multitask and prioritise workload effectively
- Strong problem-solving and critical-thinking abilities
- Empathy and patience in dealing with customer inquiries
- Excellent skills in English and German, both written and spoken
Bonus points for
- Proficiency in additional languages besides English.
- Experience in remote customer support.
- Certification in customer service or related field
- Familiarity with CRM systems for managing customer interactions
What we offer you
- An extensive compensation package
According to our collective agreement, the minimum salary for this role is EUR 2,396 gross per month, however the higher packages are likely based on your qualifications and experience.
- A dynamic team in an open and inclusive work atmosphere
As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re dedicated to building teams with a wide variety of backgrounds, identities, and experiences.
- Various opportunities to develop your career within the company
We are committed to building our team spirit based on mutual respect and support. We help each other achieve personal and shared goals.
- Opportunity to be part of a highly innovative Austrian tech startup
We blaze the trail in our field, and we strive to help large firms ensure ethical and sustainable practices throughout their entire supply-chain processes.
- A family-friendly environment
We offer flexible working hours and home-office possibilities to support a healthy work-life balance.
