International Collections Manager

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**_International Collections Manager (f/m/x) _**:

- Join our dynamic International Retail Risk Team at Raiffeisen Bank International (RBI), where you will play a crucial role in shaping collections strategies and processes across our network banks. _
- We are seeking a talented Collections Manager with hands-on experience in retail collections in Austria and a passion for driving performance improvements. In this position, you will collaborate with a very international team, offering strategic guidance and operational expertise to enhance productivity and compliance.**_Your role at RBI:

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- _Provide advanced expertise in collections across early, late, legal, and recovery units, staying updated on industry best practices. _
- _Collaborate with RBI Network Banks to enhance collections operations, including capacity planning and staff training. _
- _Develop and implement collections processes, coordinating with third-party vendors and partners. _
- _Co-manage procedure development with RBI Network Banks, ensuring compliance with organizational goals and regulatory requirements. _
- _Guide RBI Network Banks in identifying key process metrics and quality indicators to drive performance improvements. _
- _Analyze collections operations to identify performance trends and provide actionable solutions for enhanced productivity. _
- _Optimize effectiveness and productivity through strategic interventions, budgeting, and forecasting.**_Your core competencies:

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- _Proven work experience in retail collections within Austria, focusing on the consumer segment. _
- _Effective communication skills to explain complex concepts across all management levels. _
- _Interpersonal skills with the ability to read situations and build coalitions. _
- _Project management skills; ability to persuade and follow up effectively. _
- _Fluency in both English and German (C1 level) _
- _Data-driven mindset with a focus on KPIs. _
- _Familiarity with agile methodologies and an agile mindset.**_What we offer:

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- **_Flexible work week: _**_Flexible hours, work-from-home options from Austria, and 30 days/year remote work from any EU country. _
- **_Global community: _**_75+ nationalities, English as the company language, and work permit support. Our teams thrive on collaboration and mutual respect. _
- **_Career growth: _**_We believe in continuous learning and proactive career development. Take on challenging work that stretches your abilities, attend trainings, and use new technologies to make a lasting impact. _
- **_Stay healthy: _**_Subsidized canteen, well-being programs, check-ups, and sport allowances. _
- **_Save money: _**_Discounts, exclusive banking terms, and a free public transport pass. _
- **_Family support: _**_Child allowances, gender-neutral parental leave, bilingual company kindergarten, and holiday childcare. _
- **_Competitive salary: _**_Starting at EUR 62.500, gross p.a. excluding overtime, with market-compliant overpayment based on experience and qualifications. We are happy to discuss your actual salary in person.-
**_Your contact: _**

**_Alice Sulzer _**:

- Talent Acquisition Team- At _**_Raiffeisen Bank International _**_, we are pleased to have more than 17 million customers in Austria and 12 other CEE countries - what got us here, are our talented people. From the moment you join RBI, you will notice our commitment to creating a working environment where everyone can thrive. We are proud to offer everyone equal chances, irrespective of age, skin color, religious belief, gender, sexual orientation, or origin. _Diversity and inclusion _are essential components of our _vision and mission _and are reflected in our values: collaboration, proactivity, learning and responsibility. Our shared mission is to provide a superior customer experience by tackling new issues such as digitalization and changing needs. _

**_Your benefits at one sight: _**:

- Join a team that values your well-being and professional development, offering a _variety of benefits _to support your success. To learn more about the benefits, hover over the icon. _
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