Operations & Reservations
Vor 2 Tagen
**AIA Cargo - Vienna**
**Operations & Reservations**
Hours: 0900am - 17.30pm MON-FRI (with 1 hour lunch break)
- Oversight and control of daily Ground Operations requirements related to Cargo Operations,
ensuring excellent operational delivery and on-time performance by providing leadership and
operational direction where required
- Develop professional relationships with internal and external parties to ensure
effective cargo operations
- Ensure the appropriate standards of safety and security are achieved in line with
corporate requirements, government legislation and international best practice
- Handle critical issues through liaison with station managers, airport authorities and internal
departments to effectively deal with situations
- Maintain effective communication with all external and internal staff/clients connected
to the cargo operation, including Customer Service teams, to ensuree ffective
operational delivery
- Target the reduction of cargo handling issues and their consequences
- To carry out any other tasks deemed necessary and reasonable by the company
- Ensure the accurate processing of freight documentation in accordance with all
customer airlines operational procedures, Handling Briefs, and Service Level
Agreements. Including special handling e.g. HUM, DGR, VUN, VAL, Radioactive
Material.
- Ensure Dangerous Goods checks by our GHA’s are carried out correctly and adhere to IATA
and carrier regulations.
- Monitor Transhipment Cargo deliveries by our GHA’s to onward carriers.
- Ensure all Regulatory Authority legislation is adhered to by all staff at all times.
- Ensure that all carrier specific requirements are handled correctly in accordance withthe
appropriate procedures.
- To monitor GHA, security process, including x-ray processing and ETD requirements for airline
product.
- Adopt a proactive work ethic planning ahead to anticipate and prevent handling issues.
- Understanding the client’s needs and ensuring the correct booking is selected in terms of
transit time and price
- Working to ensure that all enquiries are handled promptly and that all confirmations are set
within ample time
- Updating and maintaining the reservations systems, processing bookings’ and ensuring all
contact information is correct
**The successful applicant should**:
- Show flexibility in approach
- Have a clean driving license
- Minimum 2 years' experience in aviation
- Be able to work on your own initiative
- Excellent written and verbal communication skills (English / German)
- Good organizational skills
**We offer**:
- An exciting and diverse field of activity
- International working environment
- Wide range of development and training opportunities
- Benefits of working for a rapidly growing (financially settled) international company
- Salary 33,600 per annum based on 14 month prior to taxes.
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