Key Account Manager Dach

**Purpose**:
To manage sales activity by interacting with all Sylvamo functions and nominated accounts with the primary objective of maximizing the return on Sylvamo’s business (all mills) with these accounts.

**What you will do**:

- Educate target customers on the Value of Sylvamo and its brands and services. Develop incremental profitable branded sales and expand distribution channels where appropriate.
- Achieve annual sales plans through the design and implementation of customer account plans aligned to company’s strategic objectives. Develop a consultative selling approach within selected accounts and bring to these accounts enthusiasm, drive and energy to deliver value whilst managing risk appropriately.
- Develop sales in all segments:
**Office papers**:

- focus on all channels (merchants, OPS, on-line, retail) and create pull

though further down the value chain
- focus on Sylvamo brands plus targeted private labels

UWF reels for Printing and Converting (inkjet, pre-print and scholastic segments)
- Maximize net revenue by effectively managing price and sales costs (rebates, royalties, payment days e.g.) and marketing costs in line with expectations of commercial lead team. Identify opportunities to improve net revenue wherever possible selling up and across branded product portfolios. Have the businesses strategic goals in mind when making decisions.
- Provide regular customer and business information, in both oral and written form, through structured customer visit reports and contribution to monthly sales & marketing reports. Information should include details about competitor activity, price movements, etc., Communicate well across the organization and actively participate in projects where required.
- Develop and maintain relationships across client’s businesses both at local and central levels ensuring Sylvamo and its products and services are recognized and understood throughout client’s businesses.
- Contribute to the development and implementation of marketing plans and specific actions where required. Ensure marketing activity within your accounts are focused and aligned to brand strategy and European marketing plans. Monitor control and communicate on all activity in relation to purpose and return.
- Ensure we optimize brand and product mix, aligned to manufacturing and service capabilities (all mills). Challenge traditional models and views on current business and contribute to product and channel development within the business. Be the customers and marketplaces voice within the business.

**What you will need**:
The internal environment, includes interaction with others, (both inside and outside the company) policies/practices/procedures.
1. Be a good team player and understand that the role is there to collaboratively develop profitable business for the corporation. Understand you work for and with a wider team and should look to positively influence and contribute to this team.
2. English - fluent
3. Provide the business with accurate monthly reporting and production forecasting utilizing the various tools available to you regularly. Monitor measure and optimize.
4. Be able to create cross-functional team support to answer specific customer requests requiring excellent communication skills. Build internal network well. Do not be afraid to ask for help.
5. Be able to operate within a complex network of stakeholders for major decisions. Deal with ambiguity well.
6. Be brave and challenge the norm - bring opportunities to the business and seek support to develop.
7. Ensure that all company policies are understood and implemented.
8. Participate in regular one two one meetings with direct line manager. You are responsible to take ownership of your career development.

**Competencies**:

- Trustworthiness
- Action based
- Customer focus
- Agility
- Development minded
- Setting priorities
- Endurance
- Self-awareness and development
- Entrepreneurial