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Inside Sales Specialist
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At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen._
**Job Summary**:
We are currently looking for a self-motivated and customer-oriented Inside Sales Specialist to join our team responsible for Mid Europe.
As our new Inside **Sales Specialist - part time**, you will be a key part of the Sales team, and work closely with various people within the organisation to give excellent customer service to our transactional customers across all three businesses. It is an exciting opportunity as this is a new way of working with the customers and you will have an opportunity to help shape this new department. It will be a fast-paced work environment and you will have the opportunity to work with a wide range of different customers and products to ensure excellence in customer service. You will be responsible for delivering financial targets for the transactional customers across all three businesses, Services, Processing and Packaging. A big part of your day will be following up leads with customers and collaborating with colleagues to ensure we fulfill the customer needs
**The position is part-time **and will be based **in Hocheim, Glinde, Zurich or Vienna.**
**What you will do**:
- Generate leads and opportunities by up/cross selling defined products/solutions based on customer data & by updating them on new products, mainly via digital platforms
- Nurture leads and close opportunities for transactional customers
- Receive and score leads for Strategic and Operational customers. Handover to Account Managers based on defined criteria
- Capture customer requirements accurately using different questioning techniques to configure solutions that maximize value for Customer & for Tetra Pak
- Be responsible for customer engagement and experience for transactional accounts
- Leverage on digital platforms to drive sales efficiency and promote Tetra Pak portfolio
- Promote customer self-serve via digital platforms, including e-business and My Tetra Pak
- Understand & comply with Tetra Pak's Commercial practices framework (including Pricing, Contract terms & Authorisation matrix), regulatory framework & general code of conduct.
- Manage proper & timely documentation of Customer Files
**We believe you have**:
We believe that you are a person with **strong customer service skills**, **a drive for results**, and the **ability to prioritize** and deliver what is needed. You need to be a **team-player** and be successful in** building good relationships** with colleagues. Building and maintaining **successful relations with customers** and internal stakeholders comes naturally to you. To be successful in this position you have** solid experience in customer-facing roles**. Experience in an engineering, maintenance, or packaging environment is a plus. You are fluent in German & English.
**We Offer You**
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
- A culture that pioneers a spirit of innovation where our industry experts drive visible results
- An equal opportunity employment experience that values diversity and inclusion
- Market competitive compensation and benefits with flexible working arrangements
- Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide._
