First at Fendi

Vor 3 Tagen

Wien, Österreich Fendi Vollzeit

**Job responsibilities**:
The Fendi Internship Program is intended to offer to the students a real-life business situation that provide learning opportunities and educational experiences to prepare themselves for their future career.

**Description**

The Retail Intern’s main objective is to develop a strong retail luxury approach by being involved in the dynamism of a store environment and by learning discovering the excellence of the customer experience.

**Timeframe**

The Internship has a duration of 6 months starting from End of June 2025.

**Special project**

Supported by their Store Managers, the intern will also have the chance to lead a dedicated project directly linked to the store key priorities.

This project will be an opportunity to deep-dive into the recently acquired learnings in addition of the academic learnings gained during the studies.

**Main Responsibilities**
- Supported by a dedicated Senior Client Advisor, you will be part of the Store team and be involved in all daily salesfloor activities.
- You will acquire clienteling skills and enhance your approach to the selling ceremony.
- You will provide an excellent customer experience in line with the Maison vision and mission.
- You will be responsible for customers’ satisfaction and able to manage sales according to store expectations.
- You will proactively identify and properly frame customers’ issues and requests.
- You will be a support for customers’ data collection and data enters.
- You will contribute to the store team to achieve specific targets.
- During the project timeline you will take over project responsibilities and get the chance to contribute to innovative ideas to drive the sales success and activate new sales potentials.
- You will conduct sales analysis, markets and competitors’ analysis and come up with new ideas and proposals.

**Profile**:

- Degree in Business Administration / Economics / Marketing / Communication / Design /, Fashion & Luxury
- High interest for retail and luxury, experience in luxury goods will be a plus.
- Proactivity and problem-solving skills
- Great team player in a multifunctional team
- Creative, innovative, and strong analytical skills
- Accuracy and attention to detail
- Excited about new challenges
- Fluent in English and German. Any additional language is appreciated.

**Additional information**:

- LVMH is committed to non-discrimination and respect of each person’s singularities. We recognize and recruit all types of talent _

**_FENDI _**
**MAISON***:

- The Fendi Maison was established by Adele and Edoardo Fendi in Rome in 1925. The opening of the first Fendi boutique - a handbag shop and fur workshop followed. Soon winning international acclaim, Fendi emerged as a brand renowned for its elegance, craftsmanship, innovation and style.
Called by the legendary five Fendi sisters, the collaboration with the late Karl Lagerfeld began back in 1965 and lasted 54 years. In 1992, Silvia Venturini Fendi seconded him in the Artistic Direction; in 1994, she is given the direction of Accessories and later of Menswear.
In 2000, the LVMH group acquires Fendi becoming in 2001 its majority shareholder. Appointed in 2020, Kim Jones held the role of Artistic Director of Couture and Womenswear until 2024. Since 2020, Delfina Delettrez Fendi, fourth generation of the Fendi family, is Artistic Director of Jewellery. Today Fendi is synonymous with quality, tradition, experimentation and creativity.

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