Business Analyst
Vor 3 Tagen
Our client, a leading Software, Information and Communication Technologies company, operates internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). Our client is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes. Role Overview Our client currently has a vacancy for a Business Analyst (Service Now Case Management) fluent in English, to offer his/her services as an expert who will be based in Vienna, Austria. The work will be carried out either in the company’s premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team on site. Job type: Full time/Permanent Location: Vienna, Austria Workplace: Onsite Requirements University degree in IT or relevant discipline, combined with minimum 6 years of relevant working experience in IT;Experience with ServiceNow platform, particularly in the HRSD or CSM (Customer Service Management) modules;Experience in Case Management processes and workflows in ServiceNow;Experience with documenting business process flows, use cases, quality management plans and user acceptance testing;Experience working in an Agile software development environment;Good knowledge of analysis/modelling tools and techniques (use case diagram, state diagram, entity relationship model, interaction diagrams etc.);Good knowledge of BPMN or UML or other with equivalent value;Good knowledge of Wiki and collaborative sites;Excellent command of the English language. Responsibilities Conduct in-depth analysis of business requirements to ensure clarity and alignment with project goals;Analyze and document business processes related to Case Management in ServiceNow HRSD;Support the extension of HRSD functionality into other HR domains (e.g., Procurement, HR Operations, etc.);Document business requirements in a structured, actionable format for stakeholders and development teams;Perform comprehensive business model analysis to identify opportunities and optimize value streams;Carry out business process analysis to evaluate efficiency and uncover areas for improvement;Develop business process models that visualize workflows and support process optimization;Analyze functional requirements and business cases to align solutions with strategic objectives;Conduct risk assessments and mitigation planning to safeguard project success;Provide support in preparing Business Cases, Vision Documents, Project Charters, and Security Plans for clear project direction and governance.
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Business Analyst
Vor 3 Tagen
Vienna, Österreich Black Pen Recruitment VollzeitOur client, a leading Software, Information and Communication Technologies company, operates internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). Our client is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational...
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Commercial Finance Analyst
Vor 5 Tagen
Vienna (AUT), Österreich DS Smith Vollzeit € 45.000 - € 80.000 pro JahrBusiness Analyst/ Commercial Finance Analyst (m/w/d) Tasks:Prepare monthly and ad-hoc reports and analyses for Finance and Sales departments within set deadlinesCreate and maintain Power BI reportsEnsure consistent, high-quality data managementSupport local teams in increasing the usage of business intelligence toolsProvide support and training to...
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BI Specialist
vor 1 Woche
Vienna, Österreich Hays VollzeitBI Specialist / BI Analyst (m/w/d) Festanstellung durch unseren Kunden Wien Startdatum: sofort Referenznummer: 852203/1 Diesen Job teilen oder drucken Über das Unternehmen Ein etabliertes Unternehmen in der Agrarbranche mit Fokus auf digitale Innovationen sucht Verstärkung in ihrer Business Intelligence Landschaft. Aufgaben Erstellung und Pflege von...
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Procurement & Tender Analyst (freelance)
Vor 4 Tagen
Vienna, Österreich theHRchapter VollzeitJob Overview:We are seeking a detail-oriented and proactive Freelance Procurement Analyst to support our procurement and business development activities at TheHRchapter and Coach4expats.This role involves managing administrative tasks, monitoring and flagging relevant public and private tender opportunities, and preparing complete documentation packages for...
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Head of Power
vor 21 Stunden
Vienna, Österreich Markus Baldauf MBMC VollzeitHead of Power & Origination – Business Unit Austria (m/w/d) gesucht! Stark wachsendes, internationales Unternehmen Das Unternehmen: Unser Auftraggeber ist ein integriertes europäisches Energieunternehmen, das in den Bereichen Erdgas und Strom tätig ist und sich auf den Großhandel mit verschiedenen Rohstoffen, das Trading und den Vertrieb, sowie auf...
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Dynamics 365 CE Analyst Programmer
Vor 3 Tagen
Vienna, Österreich Black Pen Recruitment VollzeitOur client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from...
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Backend Developer
Vor 3 Tagen
Vienna, Österreich CoolJobs VollzeitAs a Backend Developer, you will design and maintain scalable backend services using Node.js and ensure smooth integration with front-end and mobile applications. Your work will involve building RESTful and GraphQL APIs, connecting data sources, and optimizing performance and reliability. You will collaborate closely with front-end developers, business...
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Data Vault Developer
Vor 7 Tagen
Vienna, Österreich CoolJobs VollzeitAs a Data Vault Developer, you’ll design and maintain Data Vault 2.0 models while building efficient ETL/ELT pipelines that ensure reliable data delivery. Your role includes analyzing source systems, collaborating with analysts on requirements and managing version-controlled development using Git. If you have strong SQL skills, hands-on Data Vault...
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Deutschsprachiger Kundendienst in Griechenland
Vor 3 Tagen
Vienna, Österreich Cross Border Talents VollzeitUnternehmensbeschreibung Unser Kunde ist ein international führendes Unternehmen im Bereich Customer Experience, Technologie und Business Services. Für das deutsche Marktsegment suchen wir qualifizierte deutschsprachige Mitarbeitende, die ihre internationale Karriere in Griechenland fortsetzen möchten. Die Position bietet eine strukturierte Einarbeitung,...
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Dynamics 365 F&O Analyst Programmer
Vor 3 Tagen
Vienna, Österreich Black Pen Recruitment VollzeitOur client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from...
