Fraud Analyst

ABOUT US

Unzer is a leading European fintech company with a mission to simplify international payments for e-commerce and retail businesses. Our brand was formed from 13 companies that now contribute to building a unique product covering the entire payment flow. 

At Unzer, we are driven by the belief that customers should enjoy a seamless shopping experience, no matter where they choose to shop. We are a team of over 750 experts of 55 different nationalities, dedicated to creating a state-of-the-art unified commerce platform. Our goal is to enable businesses to delight their customers with a seamless payment experience. 

Whether you're a tech enthusiast, a payment expert, or a dedicated support professional, we are looking for individuals who are passionate about making a difference. 

Our offices: We are based across Austria, Denmark, Germany, and Luxembourg, with a HQ in

Berlin. 

ABOUT THE TEAM

Join our team dedicated to proactively detecting and preventing fraud. We strive for excellence through daily transaction monitoring, promptly reporting suspicious activities to merchants, implementing effective counteractions based on fraud patterns, and continuously refining our processes. By ensuring the safety and integrity of our business, we maintain high-performance standards across all channels and merchant segments. 

• Daily monitoring of transactions, report fraud suspicious to merchants, follow-up of Fraud suspicion cases, counteractions based on fraud patterns (e.g.: creation of rules based on specific patterns seen)  
• Update of rules based on fraud patterns - TM rule engine and internal risk engine   
• Monitoring the number of transactions successfully stopped because of Stop Fraud process vs. False positives   
• Monitoring numbers linked to the performance of the overall business - per merchant, channel, etc.   
• Constant development and improvement of reports to keep track of numbers and potential gaps   
• Process confidential correspondence like letters from lawyers, customers, letters of insolvency and police inquiries

• Bachelor or Master degree in a quantitative field 
• At least 1 year experience in a similar position related to fraud prevention
• Ability to analyse and interpret data 
• Strong analytical and problem-solving skills, with keen attention to detail and a proactive approach to continuously challenging the status quo.
• Experience with fraud detection software and tools 
• Working knowledge of SQL (or similar coding language) and creating Tableau reports is a big advantage  
• Enthusiasm and hands-on mentality to built on a sound existing foundation a state-of-the are risk management framework    
• Strong teamwork abilities and the capacity to constructively impact teams in a changing environment 
• Fluency verbally and in writing in English, German is a plus

• Does it sound exciting? -  Apply with your CV in English. Please don't shy away if you don't meet all the requirements We're looking forward to meeting you. 
• We will get back to you within 14 days of receiving your application.  
• The interview process includes: a 30-minute intro call with a TA Partner, assignment to complete within a week (optional), minute conversation with the team, and a call with your potential manager (up to 45min). Please note that the process might alter depending on our team's availability.  

What's in there for you:

Work from home up to 60% of the time. We want you to keep your work-life balance. 

Mobility support, whether you choose Swapfiets, Jobrad, or a Deutschlandticket - we've got you covered. 

Explore counseling assistance, be it for professional or personal matters, through our associated platform. 

Pension scheme, we want to give back and help you secure your future. 

15 days a year of workation from your desired destination within the EU. 

Flexible working hours – helping you balance work and life

Learning budget of 1000 euros per year – you can develop your passions with us. 

Enjoy some fun moments with your coworkers – we throw a company party once a year and host several team events 

*Unzer is an equal employment opportunities workplace, and we commit to hiring regardless of race, sex, gender identification, sexual orientation, national origin, native language, religion, age, disability, marital status, citizenship, genetic information, pregnancy, or any other characteristic protected by law. Please refrain from including your picture and age with the application.

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