Technical Writer and Translator

Vor 2 Tagen

Wien, Wien, Österreich Smartstream Vollzeit

Technical Writer and Translator

Location: Vienna

Salary: Depending on experience

This role can be offered full-time or part-time.

Smartstream Technologies, a global software and managed services provider to the world's top banks, asset managers, custodians and broker-dealers have a new opportunity for a technical writer (English) and translator (Spanish). Key duties & responsibilities of the role will include creating user manuals and release notes, this means:


• Write clear, concise, effective and high-quality software documentation


• Help plan, design, develop, edit, publish and maintain documentation


• Participate in sprints and discover the need for documentation changes or additions based on current development work


• Participate in meetings (within the team and with teams from other departments)


• Communicate with other departments (Product Management, Development, QA, Professionals Service, Support, etc.) to retrieve the technical details needed for documentation


• Continually improve current documentation based on internal and external feedback

Help with Spanish translation when needed

Key skills & qualification:


• Excellent written, verbal and visual communication skills in English


• Advanced translation skills in Spanish


• Strong communication skills


• Team player, but can also work independently


• Interest in IT/software


• Familiar with working in a multilingual environment


• Minimum BA/BS degree in Technical Writing, Translation, Communications, Linguistics, OR related field

Desirable skills & experience:


• Good communication skills in German advantageous


• Familiarity with agile methods (SCRUM, KanBan, …)


• Experience with producing documentation for software


• Experience with version-control tools (e.g., Subversion and BitBucket)


• Experience with bug-tracking and issue-sharing tools (Jira, …)


• Experience with imaging software for screen capturing and illustrating


• Experience in Content management systems (e.g. MadCap Flare)


• Experience in translations


• Experience within a similar role

Smartstream is an equal opportunities employer. We are committed to promoting equality of opportunity and following practices which are free from unfair and unlawful discrimination.

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