Technical Solution Manager

Job Introduction

Frequentis Group with headquarters in Vienna is an international supplier of communication and information systems for control centres with safety-critical tasks. Worldwide, more than 500 customers in some 150 countries with more than 40,000 workstations already trust our know-how and proven experience.

Our Defence strategic business area offers customers systems and solutions for air traffic control and air defence applications as well as for civil emergency management systems.

As a Technical Solution Manager (all genders), you are a technical interface between customers, project management, sales, software development, and system engineering when it comes to our communication and information solutions. Your main responsibilities include collecting, elaborating and aligning customer requirements, creating concepts and technical solutions and ensuring successful acceptance by the end customer. We look forward to your support in the Delivery Team Defence, working with our key account, the German Armed Forces (Bundeswehr).

Technologies:
virtualization with VMware, KVM, operating systems including Windows and Red Hat Enterprise Linux, routing and switching with Cisco, monitoring with Zabbix, IT security, VoIP, and Active Directory

Key Tasks

• You capture and structure customer requirements and translate them into clear and actionable specifications for the development and engineering teams.
• You design technical concepts and solutions and write system specifications for one of Frequentis' largest key accounts.
• You evaluate technical solutions for our customer, taking into account all risks related to safety and IT security.
• You present complex solutions in a clear and understandable way to customers and management.
• You act as the main point of contact for all technical matters and ensure seamless technical documentation.
• Final alignment of the concept with internal system specialists and software developers completes your range of responsibilities.

Key Qualifications

• You have a technical education with a focus on IT/telecommunications and/or have already gained several years of experience in an interface role within IT/software customer projects.
• Ideally, you possess broad general knowledge in the areas of networking, Red Hat Enterprise Linux, Windows, VMware, and VoIP.
• In addition to strong English skills, we require excellent German skills due to collaboration with our German-speaking customer.
• You enjoy finding solutions in coordination with the customer and internal departments and are willing to undertake occasional business trips to Germany.
• You work in a team-oriented and structured manner and demonstrate a confident and professional presence.

Our Values

Around 2,500 employees are committed to creating a safer world with their innovative strength and technology orientation. Our culture is based on a working environment characterized by fairness and trust, mutual respect and appreciation. As an international company, we value this diversity and recruit regardless of age, gender, origin, ethnicity, sexual orientation or religion. We value fair and good working conditions, an optimum work-life-balance and offer all our employees equal development opportunities. In doing so, we focus on long-term working relationships in order to keep the valuable know-how of our employees stable.

Benefits
Working at Frequentis means making the world safer every day and offers you long-term career opportunities among profiting from numerous benefits. These include a working time model based on trust, the possibility to work in a home office or remotely, a choice of IT equipment, a public transport ticket for the Vienna core zone or a reserved parking space, an allowance for meals at the office as well as home office reimbursement, the possibility of a sabbatical, a detailed onboarding programme and multiple programmes for your professional and personal development. Find out more on our career website What is important for you at work? For more information, just ask us and we will be happy to give you a personal overview.

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