New Logo Account Executive – Commercial Growth

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Role Summary

As a New Logo Account Executive – Commercial Growth, you will drive new business expansion across Austria through a partner-led sales motion. Collaborating with reselling and implementation partners, you will identify, develop, and ensure the successful closing of new customer opportunities within defined territories.

You combine strong technical, commercial, solution, and AI-driven sales skills with the ability to execute joint campaigns and go-to-market plays. Your goal is to position ServiceNow as the top strategic platform and the leading AI and agentic technology powering the digital workforce and operational transformation for new customers across Austria's mid- and enterprise markets.

Key Responsibilities

• Drive new logo acquisition across Austria through partner-led engagements, ensuring successful deal closure in collaboration with partners.
• Build and manage a high-quality pipeline with accurate forecasting and disciplined hygiene.
• Lead or co-create partner campaigns and go-to-market plays that deliver measurable revenue growth.
• Apply solution-selling principles to understand customer challenges and align ServiceNow value propositions.
• Co-sell with partners to present joint solutions, business cases, and value outcomes.
• Use AI insights and tools to enhance productivity, precision, and customer engagement.
• Collaborate with the Regional Partner Manager to ensure commercial alignment, campaign execution, and ecosystem coverage.

What you bring:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 3–7 years in enterprise or mid-market software sales, ideally in a partner-driven or commercial-growth environment.
• Proven success in driving and supporting deal closure through resellers or implementation partners.
• Deep understanding of Service Management, SaaS, and workflow automation, and the ability to translate these capabilities into measurable business outcomes for customers.
• Demonstrated solution sales expertise — identifying business challenges and positioning value-based outcomes.
• Strong AI literacy — using AI in daily sales activity for account research, opportunity qualification, and forecasting.
• Excellent communication and presentation skills; fluent in German and English.

• Success in this Role Means

• Achieving and exceeding new logo and additional revenue growth targets through partner-driven sales.
• Delivering two partner-led campaigns per quarter with measurable pipeline impact.
• Driving ServiceNow subscription growth while enabling partners' implementation success and incentive attainment.
• Being recognized as a trusted advisor and commercial growth catalyst, leveraging AI and solution selling to drive precision, speed, and impact.
• Strengthening ServiceNow's Austrian partner ecosystem and contributing to nationwide market expansion through coordinated execution excellence

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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