Configuration Manager

Vor 5 Tagen

Wien, Wien, Österreich VIG IT Digital Solutions Vollzeit € 70.000 - € 90.000 pro Jahr

Vienna Insurance Group is the
leading insurance group
in Central and Eastern Europe (CEE). With around 30,000 employees in more than 50 insurance companies and pension funds in 30 countries, we work for around 33 million customers every day. We do this successfully, which is why VIG Group has an "A+" rating with a stable outlook. We are characterized by commitment, competence and service orientation on the one hand, and a diverse team with different talents and exciting areas of work in an inclusive environment on the other. We stand for diversity and respect, which is why we see it as enriching to employ people from different backgrounds, ages, genders, sexual orientations, religions and abilities.
Become part of the diverse team at VIG IT Digital Solutions GmbH, a proud member of Vienna Insurance Group

Your Tasks

  • Establish, maintain, and continuously improve the Configuration Management Database (CMDB)
  • Collaborate with Business Application Owners to define Service trees, and relate the infrastructure through ServiceNow Service Mapping
  • Ensure the integrity, accuracy, and currency of all Configuration Items (CIs)
  • Define and enforce configuration policies, standards, and procedures in alignment with ITIL
  • Collaborate closely with the Group Competence Center for IT Configuration Management, aligning asset and configuration data for a unified IT landscape view
  • Support the integration of asset and configuration management processes and tools
  • Cooperate with Change Management, Incident Management, and the Service Desk
  • Conduct audits and reviews to ensure process compliance
  • Identify discrepancies and initiate corrective actions
  • Train and advise IT teams on configuration management practices

Our Offer

  • Great flexibility, e.g. home office, flexitime, 38.5 hours/week
  • Extensive onboarding and learning & development program
  • Benefits, including childcare services, company health care center, canteen, sports facilities, Employee Assistance Program
  • Flat company hierarchy
  • Workplace in the heart of Vienna and in the center of CEE in international teams
  • The annual gross salary (full-time) for the position is at least € 70,000. Do you have extensive experience and expertise? If so, we're happy to offer a salary above this amount in recognition of your qualifications.
  • This full-time position is available immediately

Your Profile

  • Degree in Computer Science, Information Systems, or a comparable qualification
  • Solid understanding of the ITIL framework, ideally certified (ITIL 4 Foundation or higher)
  • Professional experience in Configuration Management within medium to large IT environments
  • Familiarity with IT Asset Management and the interaction between asset and configuration data
  • Hands-on experience with CMDB tools (e.g., ServiceNow, i-doit, BMC Remedy, Matrix42, etc.)
  • Structured, detail-oriented, and process-driven work style
  • Strong communication and collaboration skills across departments
  • Proficiency in English, written and spoken
  • Ability to support ITSM-related projects, particularly in automation and tool integration
  • Confidence in conducting audits and driving compliance across IT processes

Does this sound interesting to you?

Teresa Lindtner is looking forward to your application via

Please note that we are not allowed to accept applications by e-mail due to data protection regulations. For this reason, use the link to our application portal.

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