Closure Officer
Vor 6 Tagen
EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return‑to‑work journey . We continue to experience ongoing growth and now have over 4,000 dedicated employees . We foster a learning culture that allows us to continually invest in our employees ensuring a long‑term career here at EML. The Opportunity As part of our diverse team based in Newcastle , you will help make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose. As a closure officer you will support our team and customers in the management of the end stage of a portfolio of workers compensation claims, you will be liaising with a number of internal and external stakeholders to ensure efficient closures of claims are completed to a high standard. This will be a full time, permanent position based in the Newcastle office, with work‑from‑home flexibility (up to 3 days per week) considered from month three, subject to performance and approval. Your Responsibilities Proactively manage the end stage claims process of a portfolio of workers compensation claims for workers who have experienced a workplace injury or illness, ensuring finalisation of all outstanding matters prior to closure to a high standard Assist an injured person and employer with the workers compensation end stage claim process and provide support in the submission of relevant documents to finalise their claim Make contact in a timely manner with the injured person and internal and external stakeholders over the phone to ensure outstanding queries are managed effectively and accurately prior to finalisation of the claim About You Strong organisational & attention to detail skills, you'll have the ability to understand how to multitask multiple priorities at once and manage your time to meet required timeframes Demonstrated experience in customer service based role with a passion for helping people Strong written and verbal communication skills. Familiarity with navigating computer systems, emailing and communication software (e.g. MS Teams) An empathetic, resilient, and motivational approach to provide outstanding service to both internal and external stakeholders What We Offer We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty. EML provides career opportunities and great employee benefits, including: A vibrant, collaborative innovative team culture Flexibility with opportunity to WFH when you are fully trained in your role. A corporate wellbeing program with discounted health insurance and gym membership Access to discounts at over 350 retailers through our Rewards Hub program Entitlement to an annual tenure and performance-based recognition reward Comprehensive learning and development support Companywide events to celebrate success. Quarterly Reward and Recognition Awards Up to 16 weeks paid parental leave, plus super We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now. #J-18808-Ljbffr
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Closure Officer
vor 1 Woche
Newcastle City Council, Österreich Bendigo Advertiser VollzeitJoin to apply for the Closure Officer role at Bendigo Advertiser EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a...
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Hybrid Closure Officer
vor 1 Woche
Newcastle City Council, Österreich Bendigo Advertiser VollzeitA leading Workers Compensation firm in Newcastle is seeking a Closure Officer. This full-time role involves managing claims processes for injured workers, supporting both clients and stakeholders to ensure efficient claim closures. The position offers work-from-home flexibility after initial training and a collaborative team culture. Ideal candidates possess...
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Closure Officer – End-Stage Workers’ Comp Claims
Vor 6 Tagen
Newcastle City Council, Österreich EML Group VollzeitA leading workers compensation firm in Newcastle seeks a Closure Officer to manage the end stage of claims. The role offers a full-time, permanent position with the possibility of flexible work-from-home arrangements. Key responsibilities include finalizing claims, assisting clients with the process, and liaising with stakeholders. Ideal candidates will have...
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Mine Closure Consultant
vor 3 Wochen
City of Brisbane, Österreich Okane Consultants VollzeitOverview Okane Consultants is an integrated engineering and geoscience consulting company with team members in Canada, the USA, Australia, and New Zealand. We help mining companies to return mine-affected land responsibly and safely at the end of a mine’s lifecycle. We believe in challenging the status quo and advocate for meaningful partnerships and...
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Contract Officer
Vor 2 Tagen
Newcastle City Council, Österreich Whizdom VollzeitContract Officer Whizdom Newcastle, New South Wales, Australia Base pay range A$100.00/hr - A$130.00/hr Join a dynamic team in the defence sector as a Contract Officer . This role involves managing commercial activities across the capability lifecycle, including procurement planning, tendering, contract formation, and contract management. You’ll work under...
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Team Lead
vor 2 Wochen
City of Brisbane, Österreich SLR Consulting VollzeitTeam Lead - Environmental Approvals, Closure & Management page is loaded## Team Lead - Environmental Approvals, Closure & Managementlocations: Brisbane, Australia: Townsville, Australia: Mackay, Australiatime type: Full timeposted on: Posted Todayjob requisition id: JR **About the business and the role**At SLR our purpose is to Make Sustainability Happen....
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Team Lead
Vor 6 Tagen
Townsville City, Österreich Slr Consulting VollzeitTeam Lead – Environmental Approvals, Closure & Management Locations: Brisbane, Townsville, Mackay, Australia. Time type: Full time. Posted: Today. Job requisition ID: JR. About the business and the role SLR is an international environmental consultancy with a globally recognised reputation for providing high‑quality tailored services. With staff in APAC...
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Queensland State Lead
vor 2 Wochen
Gold Coast City, Österreich Slr Consulting VollzeitJob Title Queensland State Lead – Environmental Approvals, Closure & Management. Remote type: Hybrid. Time type: Full time. Posted Today. Requisition ID: JR. About SLR SLR is an international environmental consultancy with a globally recognised reputation for providing high‑quality tailored services. We are committed to making sustainability happen and...
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Team Lead
vor 2 Wochen
City of Brisbane, Österreich SLR Consulting VollzeitAbout the business and the role At SLR our purpose is to Make Sustainability Happen. SLR is an international environmental consultancy with a globally recognised reputation for providing high quality tailored services. With 1000+ staff in APAC alone, we provide consultancy advice and support on a wide range of strategic and site‑specific issues to a...
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Discharge Officer
vor 1 Woche
Council of the City of Sydney, Österreich Bendigo Bank VollzeitAbout the opportunity We have two Full-time 12 month positions and one Part Time 12 month (3 days) position available (you will be paid an annual salary and received paid leave plus employee benefits). As a Discharge Officer you support Loan Servicing & Transactions and are crucial in accurately and promptly processing loan payouts facility closures and...