Service Delivery Coordinator
Vor 4 Tagen
Are you passionate about delivering exceptional service and building strong client relationships? At The Missing Link , we’re looking for a Service Delivery Coordinator to play a key role in ensuring our clients receive world‑class managed services. This is your opportunity to work in a dynamic environment where innovation, collaboration, and growth are part of everyday life. This is a 14 month fixed term contract. About Us We’re The Missing Link – one of Australia’s most awarded IT providers, now backed by global powerhouse Infosys. For over 28 years, we’ve helped businesses succeed with cutting‑edge Cyber Security, IT & Cloud, and Automation solutions. With 200+ team members and a culture built on inclusion, innovation, and impact, we offer a workplace where you’re valued, challenged, and supported to grow. We are THE MISSING LINK between where you are and where you want to be. What You’ll Do Manage client relationships and ensure successful delivery of managed services. Act as the key liaison between clients, partners, and internal teams. Oversee incident, escalation, problem, change, and release management within the ITIL framework. Analyze operational data and prepare monthly service reports, including SLA metrics. Lead internal projects focused on automation and process improvement. Coordinate service reviews and resource requests. Provide administrative support, including service board management, knowledge base updates, order processing, and billing. Qualifications Minimum 1 year experience in service coordination. ITIL 4 Foundation certification. Excellent communication skills—written and verbal. Strong attention to detail and time management. Ability to thrive in a fast‑paced environment and work proactively. Nice to Have Experience across SMB and Enterprise environments. Cybersecurity exposure or certifications (CompTIA Network+, Security+, vendor certs). Defence force experience. Familiarity with leading security vendors. Having a great company culture is very important to The Missing Link. Keeping our team happy is one of our top priorities. Benefits A culture that values collaboration and teamwork. Regular, fun social events. Daily breakfast, free soft drinks, monthly staff lunch. #J-18808-Ljbffr
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North Sydney Council, Österreich The Missing Link VollzeitAn IT services provider in North Sydney is seeking a Service Delivery Coordinator to ensure clients receive top-notch managed services. Responsibilities include managing client relationships, overseeing service delivery, and acting as the liaison between clients and internal teams. The ideal candidate has at least 1 year of service coordination experience...
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Service Delivery Coordinator
Vor 4 Tagen
North Sydney Council, Österreich Missing Link Tech Corp. VollzeitService Delivery Coordinator – Fixed Term Contract This is a 14 month fixed term contract. About Us We’re The Missing Link – one of Australia’s most awarded IT providers, now backed by global powerhouse Infosys. For over 28 years, we’ve helped businesses succeed with cutting‑edge Cyber Security, IT & Cloud, and Automation solutions. With 200+...
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People Services Coordinator
Vor 6 Tagen
North Sydney Council, Österreich DT Infrastructure VollzeitPeople Services (HR) Coordinator We are seeking a People Services (HR) Coordinator to provide centralised administrative support, ensuring efficient management of HR processes such as position management, onboarding/offboarding, and employee records maintenance. The People Services Coordinator plays a key role in providing governance on end-to-end people...
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IT Service Delivery Lead — 14‑Month Contract
Vor 4 Tagen
North Sydney Council, Österreich Missing Link Tech Corp. VollzeitA leading IT provider in Australia is seeking a Service Delivery Coordinator on a 14-month fixed-term contract. You will manage client relationships, ensure successful service delivery, and coordinate internal projects. This entry-level role requires at least 1 year of service coordination experience and an ITIL 4 Foundation certification. The position...
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People Services Coordinator
vor 3 Stunden
North Sydney Council, Österreich DT Infrastructure VollzeitDT Infrastructure is a trusted provider of engineering and construction solutions that unlock opportunities for our clients, communities and people. Specialising in Defence, transport and infrastructure, we offer a unique synergy of local expertise in complex projects and the global perspective of our multinational parent company, Gamuda Berhad. Through...
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People Services
vor 3 Stunden
North Sydney Council, Österreich DT Infrastructure VollzeitA leading engineering and construction firm in North Sydney is hiring a People Services (HR) Coordinator. This role involves centralized HR support with an emphasis on data management and compliance with HR legislation. Candidates should have a strong background in HRIS systems, preferably SAP SuccessFactors, and demonstrate excellent communication skills....
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Council of the City of Sydney, Österreich Nsw Rural Fire Service VollzeitA dedicated fire service organization is seeking a Project Coordinator to support the successful delivery of various projects. The role involves coordinating activities, managing documentation, and tracking budgets and risks. Ideal candidates will possess strong communication and organizational skills, along with a proactive team-player mindset. This...
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Service Delivery Manager
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North Sydney Council, Österreich AirTrunk VollzeitWantto be a part of Asia Pacific & Middle East's (APME) largest, most innovative, and rapidly growing data centre company? AirTrunk is a technology company with a powerful purpose - to scale and sustain the relentless growth of the region’s digital future. We do this by continuously redefining and delivering hyperscale data centres that meet the needs of...
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Client Services Coordinator
vor 2 Wochen
North Sydney Council, Österreich Guide Dogs NSWACT VollzeitClient Services Coordinator Location: North Sydney, New South Wales, Australia Overview SeeWay (seeway.com.au) Australia’s first comprehensive network of support for people with permanent changes in their vision, their families and carers. Role Type Casual full-time equivalent (40 hours per week). Responsibilities Serve as the first point of contact for...
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Health Services Team Coordinator
vor 3 Wochen
North Sydney Council, Österreich Pacific National VollzeitEvery day we transport millions of tonnes of critical freight around the country for our customers. We’re now looking for a Health Services Team Coordinator to join our team on a Fixed Term Contract of up to 7 months. Reporting to the Health, Medical and Workers Compensation Manager, the Health Services Team Coordinator works as part of a small team to...
