Service Advisor

vor 3 Wochen


Australia, Österreich JAX Tyres & Auto Vollzeit

Drive your career forward with JAX Tyres & Auto - Geelong About the Role We’re looking for an experienced Service Advisor to join our Geelong store . In this role, you’ll be the first point of contact for customers, providing expert guidance on vehicle servicing, repairs, and maintenance. You’ll work closely with the workshop team to ensure every customer enjoys a seamless experience and peace of mind driving. Key Responsibilities Deliver exceptional customer service both in-store and over the phone Actively promote and upsell automotive products and services, including tyres, servicing packages, and vehicle maintenance solutions Manage service bookings and keep customers updated throughout the day Liaise with the workshop team to coordinate repairs and maintenance Build and maintain long-term customer relationships Process payments and maintain accurate sales, receipts, and stock records Communicate professionally with suppliers and external partners Motivate and support team members to ensure smooth operations Ensure compliance with workplace health and safety standards About You Previous experience in automotive service or dealership sales roles essential Mechanical knowledge or light vehicle mechanics qualification (desirable) Strong sales and customer service skills, with a focus on recommending solutions that meet customer needs Excellent communication, negotiation, and problem-solving abilities Ability to work independently and collaboratively in a fast-paced environment Available to work Saturdays What We Offer Exclusive staff discounts on products and services Career progression opportunities Recognition for high performance in a supportive, team-oriented environment About JAX Tyres & Auto With over 90 stores nationwide, JAX Tyres & Auto is one of Australia’s leading tyre and automotive service providers. Our mission is simple: deliver outstanding service and high-quality automotive solutions while supporting a workplace culture where our team members grow, learn, and thrive. Take the Next Step If you’re passionate about automotive service, customer experience, and team leadership, apply today to become a valued member of JAX Tyres & Auto Geelong Applicants must be Australian citizens or permanent residents Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr


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