Roster Officer

Max-term contract until 30 November 2026, (22.5 hours, across 4 - 5 days per week) part‑time role Based in Hurstville, Sydney. $39.78 - $41.44 per hour + Super + Salary Packaging Friendly organisation, with 50% WFH per week Our Organisation The Benevolent Society’s vision is to build a just society where all Australians can live their best life. For more than 200 years we have supported people at the margins of society : Aboriginal and Torres Strait Islander Australians; children, young people, and their families; older people; carers and people with disability. We are an independent, non-religious service provider which supports people to live life their way. As part of The Benevolent Society's vision, we are strongly committed to reconciliation with Aboriginal and Torres Strait Islander people of Australia. We remain steadfast in our commitment to promoting the economic, political, and social inclusion of Aboriginal and Torres Strait Islander peoples. Your new role As our Roster Officer within the Carer Gateway program, you will coordinate and schedule staff and agency workers to provide essential support to carers and their loved ones. You’ll ensure each client receives services tailored to their individual needs, preferences, and circumstances, including language, type of support, and timing. You will also play a key role in ensuring services run smoothly and efficiently, building strong relationships with staff, clients, and external agencies to deliver high‑quality, seamless support. What you get to do Coordinate rosters for home support and agency staff to provide essential respite services. Match staff skills, experience, and availability with clients’ individual needs and preferences. Liaise with external agencies to ensure carers and clients receive seamless support. Manage roster changes, cancellations, and updates with clear communication and efficiency. Our benefits Salary Benefits- You can package up to $15,900 pa of your pre‑tax salary to pay for everyday expenses before income tax is calculated, meaning you take homeeven more pay Work / Life Balance- Enjoy flexible work arrangements, including hybrid home / office options, and accrue an additional day off each month (a bonus of 12 days per year) as a full‑time employee. Recognition and Reward - Sector competitive remuneration, various recognition programs and access to long service leave after 5 years. Wellness - Stay fit with a Fitness passport, utilise our Employee Assistance Program, and even purchase additional leave. Professional Development - We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth. Our Reconciliation Commitment – Aboriginal and Torres Strait Islander employees are entitled up to 2 days paid plus up to 10 days unpaid cultural leave, as well as the option to be a voice on reference networking groups, the opportunity for cultural and professional development that supports career pathways and your social and emotional wellbeing. What you'll bring Experience with scheduling or rostering with the flexibility to accommodate changing needs. Analytical mind with strong organisational and time‑management skills. Strong customer service focus with a friendly phone manner and ability to create and maintain key stakeholder relationships. Ability to use technology‑based client management and documentation systems. Solution focused with a passion for positive client outcomes and satisfaction. Apply today Call Bety on for a confidential chat. Rostering Officer - Position Profile #J-18808-Ljbffr