Director, Security
vor 1 Monat
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit what you love, care for the world, dare to challenge the status quo #BELIMITLESSThis experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark.
Job DescriptionDirect, lead, and manage the Security & Loss Prevention Department, including all activities includingscheduling, evaluation, promotion and disciplinary actionLead training and other continuing education for Security Staff and entire hotelDirect staff in the prompt resolution of security-related concerns, whether from guests, employees or third partiesEstablish and implement training plans on security-related policies and procedures at the hotelRecruit, interview and hire Security Supervisors, Officers and other security team membersUse wide discretion in setting security related policies and procedures throughout the hotelHandle and oversee emergency situation protocolsEnsure that all hotel managers are properly trained in Crisis ManagementLead all security-related efforts in situations involving fire, health and safetyDirect other security staff in managing threatening situations, such as fires or other threats, liaising with the Duty Manager, Royal Service, Front Desk,and Police as neededManage Security Officers in their responses to fire alarms, panic alarms, door alarms or monitored eventsManage various protocols along with law enforcement regarding international protected person visitsMaintain the continued growth of business relationships with corporate, government and legal partnershipsLead the management and implementation of the Hotel’s health and safety policies and procedures, including its fire and bomb proceduresLead the management, implementation, and training of the workplace violence prevention plan for all staff membersDirect all staff in the usage, reporting and monitoring of the Hotel’s CCTV systemLiaise with local police groups, providing assistance and support as neededDirect the patrolling of all interior and external areas of the hotel, ensuring that all areas are properly staffed, and Security Officers use appropriate proceduresDirect security team members in administering the lost and found property system and monitoring the guest key systemDirect the implementation of policies and procedures regarding searches for suspect devices and the investigation of suspicious items, bags and objectsDirect, implement, investigate, and manage with the security team all injuries, including the accurate and timely reporting of all injuries at the hotel for both guest and colleaguesManage the hotel’s Security training programs and direct the maintenance of training recordsDirect the implementation and management of safety policies with respect to smoking, drinking and general behaviorChampion the Health & Safety Committee and its activities
Qualifications3+ years of previous senior leadership experience in a similar role isrequiredGood written and verbal communication skillsMust be able to maintain confidentiality at all timesAble to exercise good judgment with difficult guestsComputer literate in Microsoft Office applications requiredSalto & MS Shift knowledge preferredCertification in CPR AED First Aid requiredCertifications in law enforcement, security & loss prevention an assetUniversity/College degree in a related discipline preferredMust possess a professional presentationDe-escalation skillsStrong interpersonal and problem-solving abilitiesHighly responsible & reliableAbility to work well under pressure in a fast-paced environmentAbility to work cohesively with fellow colleagues as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all times
Additional InformationWhat is in it for you:Salary Range: USD $88,000 to $98,000Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.Opportunity to develop your talent and grow within your property and across the worldAbility to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCHAccor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.We provide an environment of trust, respect, and integrity. A home away from home where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
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