Student Finance Adviser

Join to apply for the Student Finance Adviser role at UTS College 3 days ago Be among the first 25 applicants Join to apply for the Student Finance Adviser role at UTS College UTS College provides a pathway for students into the University of Technology, Sydney (UTS), one of Australia's leading universities, and it is our vision to actualise potential and enhance lives through the power of learning, our actions and our people. Our purpose is to provide the best available opportunity for students to develop the knowledge, skills & attributes they need to attain their goals through market leading courses, teaching excellence and an emphasis on the student experience. We’re looking for a Student Finance Adviser join the Operations team Reporting to Student Adviser Team Lead, this role is responsible for providing information and resolving issues in relation to student fees and general enquiries. About the role The Student Finance Adviser plays a key role in the provision of outstanding service through phone, email and face-to-face interactions with stakeholders; ensuring all students are supported with accurate advice and information relevant to all transactions related to studying at UTS College. Key responsibilities of the role are: Accurate and timely management of finance functions related to student fees Ensuring advice and information is appropriately delivered and of an exceptionally high standard Liaising with other UTS College departments regarding student enrolment, leave, transfers and refunds, as appropriate Being proactive in proposing changes to processes to improve efficiency and student satisfaction Following appropriate guidelines and measures for complaints handling, with regular feedback and reporting mechanisms Ensuring the integrity of student records About you You will have: An undergraduate degree in a relevant discipline Student/customer service experience and capability to build positive and effective stakeholder relationships Advanced computer literacy and experience working with a range of systems and applications Demonstrated good organisational and time management skills, accuracy, and attention to detail Able to work with minimal supervision according to strict deadlines. A valid Working with Children Check What UTS College has to offer Conveniently located inner-city campus within walking distance to Central Station. A diverse workplace with a passion for encouraging and supporting inclusiveness. Wellbeing programs including discounted gym memberships, free and confidential access to an Employee Assistance Program, wellbeing initiatives and resources. Continuous learning and professional development (including ongoing learning & development opportunities, free LinkedIn Learning access and the UTS Library) An easy-to-use Staff Recognition Program Additional paid leave over the December end of year holidays A competitive salary that includes 17.5% leave loading paid annually A collaborative culture built on our Ethics of Respect, Integrity, Courage, Imagination, Compassion and Honesty If this sounds like you, we’d like to hear from you For more information about UTS College visit utscollege.edu.au Please note that we are unable to provide visa sponsorship, and candidates are required to have full working rights for this position. Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Finance Industries Higher Education Referrals increase your chances of interviewing at UTS College by 2x Sign in to set job alerts for “Financial Advisor” roles. Sydney, New South Wales, Australia 2 weeks ago Sydney, New South Wales, Australia 2 weeks ago Global Advisory & Markets, Corporate Advisory, ECM, Associate, Sydney Senior Consultant - Financial Modelling - Commercial Advisory and Transactions Sydney, New South Wales, Australia 3 weeks ago Hardship / Financial Assistance Specialist Sydney, New South Wales, Australia 1 month ago Sydney, New South Wales, Australia 3 weeks ago Sydney, New South Wales, Australia 2 days ago Sydney, New South Wales, Australia 2 weeks ago North Sydney, New South Wales, Australia 1 day ago North Parramatta, New South Wales, Australia 2 months ago Sydney, New South Wales, Australia 1 day ago Sydney, New South Wales, Australia 3 weeks ago Research & Insights Consultant – Financial Services Penrith, New South Wales, Australia 2 weeks ago Senior Analyst/Associate - Debt Advisory - Independent Capital Advisory Firm Sydney, New South Wales, Australia 2 weeks ago Sydney, New South Wales, Australia 5 days ago Sydney, New South Wales, Australia 2 weeks ago Penrith, New South Wales, Australia 2 weeks ago Sydney, New South Wales, Australia 2 weeks ago Miranda, New South Wales, Australia 1 day ago Sydney, New South Wales, Australia 4 days ago Sydney, New South Wales, Australia 2 weeks ago Consultant/ Senior Consultant - Financial Services - Climate Sydney, New South Wales, Australia 1 month ago Sydney, New South Wales, Australia 4 days ago Frenchs Forest, New South Wales, Australia 4 days ago Sydney, New South Wales, Australia 18 hours ago Sydney, New South Wales, Australia 1 day ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr