Community Liaison Officer

Fixed Term Full Time opportunity available (Up to 29 June 2027, 9 day fortnight, 36.25 hours/week) Tertiary qualifications in communications and media, community engagement, public relations or a related field (desirable) LGO 5 ($87,024 - $90,825 per annum + superannuation) based on skills, qualifications and experience Why Choose Us Townsville City Council is the largest local government authority in Northern Australia. We are committed to creating value by growing Townsville through driving economic diversity and generating an enriching lifestyle. Our organisation provides and maintains close to $9 billion worth of community assets including water and wastewater network and treatment plants, bridges, drainage, roads, waste management, community facilities, sporting venues and more. We contribute to an active lifestyle for our residents and visitors through events, providing recreational facilities, protecting the natural environment and heritage, while creating a mentally and physically healthy city. We drive economic diversity and cultivate an enriching lifestyle, growing a city for this and future generations by building a vibrant, sustainable and innovative city. Council’s vision is for Townsville to be a connected, lifestyle‑driven and innovation‑focused city while continuing to deliver service excellence and to be led by our community to create an exciting today and future. Our Vision: A globally connected community driven by lifestyle and nature. Our Purpose: Grow Townsville Our Values: Safety, Excellence, Respect, Value, Enjoyment About The Role We are seeking a proactive Community Liaison Officer to support the Townsville Yellow Crazy Ant Management Program. In this role, you will collaborate with the Senior Team Leader and other stakeholders to develop and implement engagement strategies that raise awareness and encourage participation in the program. You will build strong relationships with government agencies, local businesses, and residents, assist in community forums, and address concerns to ensure effective program delivery. Key responsibilities include coordinating treatment activities with external stakeholders, ensuring compliance with safety and governance requirements, and sharing accurate technical information under the Biosecurity Act 2014. The position also involves contributing to discussions with state and federal agencies to identify innovative strategies and working closely with the YCA team to maintain seamless communication and program effectiveness. About You Essential Current Unrestricted Queensland "C" Class Manual licence. Townsville City Council Authorised Person and Local Government Worker accreditation or ability to obtain. Substantial experience in supporting stakeholder engagement initiatives, including the ability to build and maintain effective working relationships with government agencies and external organisations. Demonstrated consultation, negotiation, communication and interpersonal skills with proven ability to engage effectively with a wide range of stakeholders to influence outcomes and foster long‑term collaborative relationships. Demonstrated experience successfully delivering communications strategies with a focus on stakeholder relationship support and engagement. Ability to relay appropriate information to a variety of audiences through a range of communication tools. Desirable Tertiary qualifications in communications and media, community engagement, public relations or a related field. Experience dealing with sensitive issues and confidential matters, including providing clear and concise information to stakeholders when responding to enquiries and complaints. IAP2 Certification Engagement or ability to obtain. Current First Aid Certificate or ability to obtain. Knowledge and experience in biosecurity strategy and plan implementation. How To Apply Your application can be submitted through the "Apply" button. Please include a cover letter (maximum 2 pages), outlining how your skills, qualifications and experience would allow you to achieve success in this role. We also require your resume and attached copies of any licences and qualifications as per the key requirements of the role. What We Offer 17.5% annual leave loading Up to 5 weeks annual leave Up to 3 weeks Personal/Carers Leave 14 weeks paid Parental Leave Domestic and Family Violence Leave Natural Disaster Leave Up to *13.5% Superannuation employer contribution for contributing members Salary Sacrifice opportunities Learning and Development opportunities Fitness Passport program offering discounted membership to selected gym, pool, and yoga facilities Employee Loyalty Program offering discounts at selected local businesses Employee Assistance Program We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. People from diverse backgrounds (including but not limited to Aboriginal and Torres Strait Islander, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply All successful candidates are required to undergo drug and alcohol testing as part of the recruitment process. Please be aware Townsville City Council has a ‘zero tolerance’ policy to drugs and alcohol in the workplace. If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact or phone for a confidential discussion. Attachments Community Liaison Off_PD.pdf #J-18808-Ljbffr