Regional Community Engagement Manager

Description Amazon Web Services (AWS) is committed to making a positive difference around the world. To make a positive impact, specifically in the regions where we build and operate our global infrastructure, we established a program called AWS InCommunities. AWS InCommunities launches long-term, innovative programs that will have a lasting impact in our regions around the world. AWS InCommunities is obsessed with being good neighbors, and we start with the community and work backwards to represent infrastructure communities inside AWS. This role will lead the Community Engagement program for AWS Infrastructure in the APJC region. Key job responsibilities Develop the community engagement strategy for AWS Infrastructure for the APJC region. Collaborate with AWS teams on long range planning for the region. Hire and develop a team of community engagement managers in the region. Lead the delivery of community programs, events, and initiatives following global standards with a focus on localization. Conduct community assessment and need assessment studies in new regions and launch programs to support communities. Partner with HR to build on and develop programs that empower employees to engage with our communities. Represent AWS Infrastructure publicly in meetings with internal and external stakeholders. Utilize multiple communications channels including, but not limited to newsletters, the intranet, social media, and email campaigns to drive employees' awareness and involvement in community engagement initiatives. Capture data to demonstrate community engagement's quantified and qualified impact on AWS Infrastructure, its employees, and the community, and communicate these values internally and externally. About the team Inclusive Team Culture Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life Balance Our team puts a high value on work-life balance. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future. Basic Qualifications 5+ years of business development, partnership management, or sourcing new business experience 5+ years of professional or military experience Preferred Qualifications Experience in customer engagement Experience identifying and resolving complex issues Acknowledgement of country In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. #J-18808-Ljbffr