IT Support Engineer/Admin

vor 4 Wochen

Council of the City of Sydney, Österreich XPT Software Australia Vollzeit

IT Support Engineer/Admin – XPT Software Australia We are looking for an experienced IT Support Engineer/Admin to join our team. Minimum Years of Experience 5+ Years Responsibilities Conduct all aspects of capacity planning, performance monitoring and tuning of specific infrastructure components, implement new releases as required and investigate and install new releases and patches to ensure the stability and availability of technology infrastructure services to the business Provide specialised, escalated support and technical assistance and assist with the monitoring of issue resolution to ensure issues are resolved within a timely manner Assist in the design of backup and recovery procedures and plan and undertake effective Disaster Recovery and testing procedures to ensure effective Disaster Recovery plans are developed, documented, tested and implemented Undertake problem determination and root cause analysis as directed to ensure permanent corrective actions are implemented appropriately Plan, review and critique proposed changes and implement where applicable to ensure successful implementation of infrastructure changes Strong attention to detail and outstanding analytical and problem‑solving skills Must Have Skills Experience in working in Datacentre technologies Hand‑on Experience on Datacentre Network and DCNM tool and EVPN understanding Hands on experience in Routing, Switching, Infoblox, DNS, Gigamon SD WAN understanding Sound Networking skills in Cisco Can do Network Design documentation Strong Implementation/Build capability Nice to Have Skills Conduct all aspects of capacity planning, performance monitoring and tuning of specific infrastructure components, implement new releases as required and investigate and install new releases and patches to ensure the stability and availability of technology infrastructure services to the business Provide specialised, escalated support and technical assistance and assist with the monitoring of issue resolution to ensure issues are resolved within a timely manner Assist in the design of backup and recovery procedures and plan and undertake effective Disaster Recovery and testing procedures to ensure effective Disaster Recovery plans are developed, documented, tested and implemented Undertake problem determination and root cause analysis as directed to ensure permanent corrective actions are implemented appropriately Plan, review and critique proposed changes and implement where applicable to ensure successful implementation of infrastructure changes Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr

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