IT Communication Technician

Join to apply for the IT Communication Technician role at Peoplebank 2 days ago Be among the first 25 applicants Join to apply for the IT Communication Technician role at Peoplebank Get AI-powered advice on this job and more exclusive features. Fulltime permanent position Experience in network, desktop and Audio Visual (AV) support. Seeking experience with IP, Networking, Firewall etc IT Communication Technicians – WA & QLD (FIFO & Perth-based)Fulltime permanent position Experience in network, desktop and Audio Visual (AV) support. Seeking experience with IP, Networking, Firewall etc About:We are seeking a talent pool of IT Field Service Technicians to support a major mining client with both Perth CBD-based and regional site requirements. While your base will be in Perth, you'll also provide ad-hoc FIFO support to regional WA and QLD, assisting with IT infrastructure and Village Entertainment Systems.Key ResponsibilitiesProvide hands-on desktop, network, and Audio Visual (AV) support to end users across various shifts. Travel to regional WA and QLD sites as needed to maintain and support communication and entertainment systems. Install and replace TVs, access points, and other infrastructure hardware. Support wireless and GPON network technologies as well as PAGA and CCTV systems. Troubleshoot infrastructure, network, and AV issues effectively, ensuring minimal downtime. Maintain accurate documentation including ticket resolution notes and Standard Operating Procedures (SOPs). Assist in infrastructure projects, contributing to planning, implementation, and improvement initiatives. Collaborate with internal teams and stakeholders to resolve technical issues and deliver excellent service. Provide FIFO backfill support to other DXC clients as required. Technologies You’ll SupportIP Networking (Cisco & others)Wireless Networking (Ruckus, Cisco, MicroTik)FirewallsCCTV, PAGATeleste (MATV/DOCSIS), Calix (GPON)DC Power Systems, including DELVEssential Skills & ExperienceStrong experience in desktop, network, and Audio Visual (AV) support. Demonstrated ability to troubleshoot and resolve technical issues independently. Clear and professional written communication skills for documentation and ticketing. Ability to work effectively with a user base on varying shift patterns. Organised, proactive, and self-driven with a commitment to excellent customer service. Willingness and capability to travel and work on FIFO rosters to regional sites. Experience coordinating with stakeholders and working autonomously in remote environments. Bachelor’s degree in IT or related discipline (or equivalent experience) Cisco CCNA or similar certification desirable If you are interested in the position and possess the required experience, please apply via the link below to be considered.Contact: Alson Fernandes – – (Job reference: ) Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Peoplebank by 2x Sign in to set job alerts for “Information Technology Technician” roles. Perth, Western Australia, Australia 2 days ago Perth, Western Australia, Australia 3 days ago Ellenbrook, Western Australia, Australia 9 hours ago Perth, Western Australia, Australia 2 weeks ago Desktop/Network/Firewall/EUC Onsite IT Support Baldivis, Western Australia, Australia 4 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr