Level 2 IT Service Desk Technician — Windows, AD

We are looking for a skilled and customer-focused Level 2 Service Desk Technician to join our IT support team in Perth. This role is responsible for handling more complex technical issues escalated from Level 1 providing second-line support to end-users and helping to maintain IT systems and services. There is an onsite component to this role at our 10...

A leading IT recruitment firm is seeking a proactive IT Service Desk Engineer / Analyst in Perth. This permanent opportunity involves providing technical support and managing escalations in a busy IT environment. Ideal candidates will have 3-4 years of experience in a similar role, strong technical skills, and excellent communication abilities....

Opportunity to go permanent Interviews to take place early next week Major resource company with high paced, vibrant work environment Reporting to the IT Service Desk Team Lead, the IT Service Desk Analyst is responsible for responding promptly to requests received including but not limited to; incoming phone calls, emails, walk-ups, monitoring alerts,...

Responsibilities As an IT Support Engineer, you'll be working both remotely and face to face with our clients to provide helpdesk support and project work. This level 2 / 3 generalist role will have you grappling with a huge variety of tasks in desktop support, network deployments and troubleshooting, servers and storage infrastructure and cybersecurity. We...

CT Group Solutions was founded with a vision to provide world-class, superior quality, Information Technology services to businesses Australia-wide. Our growing client base has come to trust and value our expertise, professionalism and tailored service approach. We have worked hard to create a company that can set the standard for service delivery whilst...

Join to apply for the IT Communication Technician role at Peoplebank 2 days ago Be among the first 25 applicants Join to apply for the IT Communication Technician role at Peoplebank Get AI-powered advice on this job and more exclusive features. Fulltime permanent position Experience in network, desktop and Audio Visual (AV) support. Seeking experience with...

A major resource company in Perth is seeking an IT Service Desk Analyst to join their vibrant team. The ideal candidate will have at least 2 years of experience in an IT Service Desk environment, with strong customer service and communication skills. You will handle incoming requests, monitor alerts, and coordinate with technical and non-technical staff to...

Overview APM West Perth, Western Australia, Australia Get AI-powered advice on this job and more exclusive features. In This Role You Will Provide Level 1 IT support in a large and growing corporate environment Deliver exceptional customer service via remote channels including phone and instant messaging Interpret technical information in a clear,...

Lead the Future of IT Support – Join Us as Service Desk Team Leader! Ready to take charge of a high-performing technical team and shape the way we deliver exceptional service? This is your chance to lead, innovate, and make a real impact in a fast-paced MSP environment. Why You’ll Love This Role Be the go-to leader for our Service Desk team across Levels...

What youll be doing The Service Desk Analyst offers technical support to clients addressing Level 1 / 2 issues and escalating as necessary. This role involves daily interaction with end-users requiring efficient problem‑solving and customer service skills to ensure a positive support experience. Analysts are expected to work within defined SLA timelines...