IT Service Desk Analyst x 2
vor 2 Wochen
Opportunity to go permanent Interviews to take place early next week Major resource company with high paced, vibrant work environment Reporting to the IT Service Desk Team Lead, the IT Service Desk Analyst is responsible for responding promptly to requests received including but not limited to; incoming phone calls, emails, walk-ups, monitoring alerts, submitted forms, jobs submitted via the intranet portal or those assigned to team queues. Key skills and responsibilities : Minimum 2 years working in a IT Service Desk environment (Desirable) Proven track record in providing Customer Service in a busy environment Experience in a high‑pressure environment Experience in the use of IT Service Management toolsets & frameworks Ability to provide resolution on first call Ability to work as a member of a multi-disciplinary team; Strong time management skills and an ability to work to deadlines; Proven IT change management, incident and problem management skills Excellent written and oral communication skills with strong client focus including the ability to liaise with technical and non‑technical staff at all levels If you meet the criteria listed and have experience of working in a large corporate environment please email your resume using the link below. Further enquiries please call Kelly Williams on . For a full list of vacancies please visit #J-18808-Ljbffr
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IT Service Desk Analyst — Fast-Paced, Permanent Role
vor 2 Wochen
Perth, Österreich Talent VollzeitA major resource company in Perth is seeking an IT Service Desk Analyst to join their vibrant team. The ideal candidate will have at least 2 years of experience in an IT Service Desk environment, with strong customer service and communication skills. You will handle incoming requests, monitor alerts, and coordinate with technical and non-technical staff to...
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Onsite It Service Desk Engineer
Vor 5 Tagen
Perth, Österreich Aurec Human Capital Group VollzeitA leading IT recruitment firm is seeking a proactive IT Service Desk Engineer / Analyst in Perth. This permanent opportunity involves providing technical support and managing escalations in a busy IT environment. Ideal candidates will have 3-4 years of experience in a similar role, strong technical skills, and excellent communication abilities....
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Perth Onsite Service Desk Analyst – Full-Time
Vor 7 Tagen
Perth, Österreich Atturra VollzeitAn advisory and IT solutions company in Perth is seeking a Service Desk Analyst to provide technical support for level 1 and 2 issues. The role involves interacting with end-users, troubleshooting IT issues, and adhering to ITIL protocols. Candidates should have 2 years of experience in a Service Desk, familiarity with ITSM tools like ServiceNow, and...
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Service Desk Analyst
Vor 5 Tagen
Perth, Österreich Atturra VollzeitWhat youll be doing The Service Desk Analyst offers technical support to clients addressing Level 1 / 2 issues and escalating as necessary. This role involves daily interaction with end-users requiring efficient problem‑solving and customer service skills to ensure a positive support experience. Analysts are expected to work within defined SLA timelines...
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Onsite IT Service Desk Expert – Perth
Vor 5 Tagen
Perth, Österreich Aurec Human Capital Group VollzeitA leading IT recruitment firm in Perth is looking for an IT Service Desk Engineer / Analyst for a permanent position. The role involves providing technical support and managing escalations in a busy IT environment. Ideal candidates should possess 3-4 years of relevant experience, demonstrate strong technical skills, and have excellent communication...
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Level 2 IT Service Desk Technician — Windows, AD
vor 3 Wochen
Perth, Österreich Abano Healthcare VollzeitA healthcare services company is seeking a skilled Level 2 Service Desk Technician in Perth. This role involves providing second-level support for technical issues, troubleshooting hardware and software, and managing user access to corporate applications. The ideal candidate will have 3 years of IT support experience and strong communication skills. This is...
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Service Desk Team Leader
vor 1 Woche
Perth, Österreich at VollzeitLead the Future of IT Support – Join Us as Service Desk Team Leader! Ready to take charge of a high-performing technical team and shape the way we deliver exceptional service? This is your chance to lead, innovate, and make a real impact in a fast-paced MSP environment. Why You’ll Love This Role Be the go-to leader for our Service Desk team across Levels...
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Level 2 Service Desk Technician Onsite WA
vor 3 Wochen
Perth, Österreich Abano Healthcare VollzeitWe are looking for a skilled and customer-focused Level 2 Service Desk Technician to join our IT support team in Perth. This role is responsible for handling more complex technical issues escalated from Level 1 providing second-line support to end-users and helping to maintain IT systems and services. There is an onsite component to this role at our 10...
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Service Desk Team Lead — Lead, Automate
vor 1 Woche
Perth, Österreich at VollzeitA leading IT service provider is looking for a Service Desk Team Leader in Perth, Australia, to lead and mentor a high-performing technical team. Responsibilities include managing support tickets, driving process optimization, and ensuring exceptional customer service. The ideal candidate should have over 5 years of experience in IT support and 2 years in a...
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APAC IT Service Desk Agent – Customer-Driven Support
vor 3 Wochen
Perth, Österreich Advanced Personnel Management VollzeitA multinational services organization in Perth is seeking a Service Desk Agent to provide Level 1 IT support across the APAC region. The candidate will manage service desk requests, support users with Microsoft products, and contribute to service improvements. Ideal candidates have a relevant qualification or experience, strong problem-solving skills, and a...
