APAC IT Service Desk Agent – Customer-Driven Support

Overview APM West Perth, Western Australia, Australia Get AI-powered advice on this job and more exclusive features. In This Role You Will Provide Level 1 IT support in a large and growing corporate environment Deliver exceptional customer service via remote channels including phone and instant messaging Interpret technical information in a clear,...

A leading IT service provider is looking for a Service Desk Team Leader in Perth, Australia, to lead and mentor a high-performing technical team. Responsibilities include managing support tickets, driving process optimization, and ensuring exceptional customer service. The ideal candidate should have over 5 years of experience in IT support and 2 years in a...

Lead the Future of IT Support – Join Us as Service Desk Team Leader! Ready to take charge of a high-performing technical team and shape the way we deliver exceptional service? This is your chance to lead, innovate, and make a real impact in a fast-paced MSP environment. Why You’ll Love This Role Be the go-to leader for our Service Desk team across Levels...

A major resource company in Perth is seeking an IT Service Desk Analyst to join their vibrant team. The ideal candidate will have at least 2 years of experience in an IT Service Desk environment, with strong customer service and communication skills. You will handle incoming requests, monitor alerts, and coordinate with technical and non-technical staff to...

A leading IT recruitment firm in Perth is looking for an IT Service Desk Engineer / Analyst for a permanent position. The role involves providing technical support and managing escalations in a busy IT environment. Ideal candidates should possess 3-4 years of relevant experience, demonstrate strong technical skills, and have excellent communication...

A leading IT services provider in Perth is seeking an enthusiastic Level 1 Service Desk Engineer to deliver exceptional IT support to clients. This full-time role offers a diverse workload, a supportive team environment, and opportunities for growth. Candidates should possess at least 1 year of IT support experience, strong communication skills, and a...

What youll be doing The Service Desk Analyst offers technical support to clients addressing Level 1 / 2 issues and escalating as necessary. This role involves daily interaction with end-users requiring efficient problem‑solving and customer service skills to ensure a positive support experience. Analysts are expected to work within defined SLA timelines...

A large corporate entity in Perth is seeking a Level 1 IT Support Specialist to deliver exceptional customer service and provide technical assistance in a growing corporate environment. The ideal candidate will have experience in remote support, strong communication skills, and a willingness to learn. This role offers opportunities for professional...

A leading IT recruitment firm is seeking a proactive IT Service Desk Engineer / Analyst in Perth. This permanent opportunity involves providing technical support and managing escalations in a busy IT environment. Ideal candidates will have 3-4 years of experience in a similar role, strong technical skills, and excellent communication abilities....

Opportunity to go permanent Interviews to take place early next week Major resource company with high paced, vibrant work environment Reporting to the IT Service Desk Team Lead, the IT Service Desk Analyst is responsible for responding promptly to requests received including but not limited to; incoming phone calls, emails, walk-ups, monitoring alerts,...