Remote IT Service Desk Agent

A multinational services organization in Perth is seeking a Service Desk Agent to provide Level 1 IT support across the APAC region. The candidate will manage service desk requests, support users with Microsoft products, and contribute to service improvements. Ideal candidates have a relevant qualification or experience, strong problem-solving skills, and a...

Overview APM West Perth, Western Australia, Australia Get AI-powered advice on this job and more exclusive features. In This Role You Will Provide Level 1 IT support in a large and growing corporate environment Deliver exceptional customer service via remote channels including phone and instant messaging Interpret technical information in a clear,...

A healthcare services company is seeking a skilled Level 2 Service Desk Technician in Perth. This role involves providing second-level support for technical issues, troubleshooting hardware and software, and managing user access to corporate applications. The ideal candidate will have 3 years of IT support experience and strong communication skills. This is...

What youll be doing The Service Desk Analyst offers technical support to clients addressing Level 1 / 2 issues and escalating as necessary. This role involves daily interaction with end-users requiring efficient problem‑solving and customer service skills to ensure a positive support experience. Analysts are expected to work within defined SLA timelines...

A leading IT recruitment firm in Perth is looking for an IT Service Desk Engineer / Analyst for a permanent position. The role involves providing technical support and managing escalations in a busy IT environment. Ideal candidates should possess 3-4 years of relevant experience, demonstrate strong technical skills, and have excellent communication...

A major resource company in Perth is seeking an IT Service Desk Analyst to join their vibrant team. The ideal candidate will have at least 2 years of experience in an IT Service Desk environment, with strong customer service and communication skills. You will handle incoming requests, monitor alerts, and coordinate with technical and non-technical staff to...

A leading IT recruitment firm is seeking a proactive IT Service Desk Engineer / Analyst in Perth. This permanent opportunity involves providing technical support and managing escalations in a busy IT environment. Ideal candidates will have 3-4 years of experience in a similar role, strong technical skills, and excellent communication abilities....

We are looking for a skilled and customer-focused Level 2 Service Desk Technician to join our IT support team in Perth. This role is responsible for handling more complex technical issues escalated from Level 1 providing second-line support to end-users and helping to maintain IT systems and services. There is an onsite component to this role at our 10...

Lead the Future of IT Support – Join Us as Service Desk Team Leader! Ready to take charge of a high-performing technical team and shape the way we deliver exceptional service? This is your chance to lead, innovate, and make a real impact in a fast-paced MSP environment. Why You’ll Love This Role Be the go-to leader for our Service Desk team across Levels...

Opportunity to go permanent Interviews to take place early next week Major resource company with high paced, vibrant work environment Reporting to the IT Service Desk Team Lead, the IT Service Desk Analyst is responsible for responding promptly to requests received including but not limited to; incoming phone calls, emails, walk-ups, monitoring alerts,...