Claims Manager — Hybrid, Impactful Customer Care Leader

A leading global claims management provider in Australia is seeking a Casual Customer Service Officer to support customers through the insurance claims process. The role involves responding to enquiries, coordinating triage efforts, and maintaining high service levels. Ideal candidates will be self-motivated and have strong communication skills. Flexible...

A leading financial services provider is seeking a Claims Manager to assist customers during challenging times. Responsibilities include managing claims, guiding customers through processes, and ensuring accurate documentation. The role offers full-time hours in a hybrid work environment with a salary of $79,500 plus superannuation. This position requires...

An independent not-for-profit organization in Melbourne is seeking a Team Leader to manage claims processing and lead a small team of Claims Officers. Responsibilities include ensuring timely compensation decisions, driving customer service, and fostering a collaborative team environment. The ideal candidate has experience in claims management and financial...

A leading financial services provider is seeking a Claims Manager to support customers during their challenging times. The role requires effective communication, empathetic customer interactions, and resilience. You will manage claims end-to-end, provide guidance, and maintain accurate documentation. Competitive salary, structured training, and a supportive...

A leading insurance company is seeking a Claims Officer to join their Property Claims team in Newcastle. This full-time, hybrid role focuses on delivering exceptional claims service, managing investigations, and ensuring compliance with insurance guidelines. The ideal candidate has a strong customer service background, excellent organizational skills, and is...

A leading insurance provider is seeking a Claims Officer in Newcastle or Parramatta for a hybrid, full-time role. The successful candidate will deliver top-notch claims service, analyze policy coverage, and manage claims investigations and settlements. Ideal applicants will possess a strong customer service background, effective communication skills, and...

A leading insurance provider is seeking a Claims Officer in Newcastle to deliver exceptional claims service while analyzing policy coverage. You will manage investigations and evaluate various cases, all while fostering client relationships. Ideal candidates possess strong customer service and organizational skills. The role offers a hybrid working...

A not-for-profit health service provider is seeking a Hospital Claims Officer to manage high volume hospital claims with a customer service focus. This permanent, full-time role in Parramatta offers hybrid work arrangements. Key responsibilities include reviewing claims accuracy, maintaining provider records and processing medical claims. A successful...

A government agency in Queensland is seeking experienced Customer Managers to lead a claims management team. This role requires strong leadership in delivering customer outcomes, managing relationships, and guiding teams through change. The ideal candidate brings experience in commercial insurance and excellent communication skills. Enjoy a hybrid work model...

Start Dates: Monday 15th December 2025 or 5th January 2026 Hours: Full-time, Monday–Friday on a rotating roster (8:00am–6:00pm) Salary: $79,500 (inclusive of 12% super) Training: 5-week structured training program Hybrid Working: Week 1 fully onsite; thereafter 3 days WFH Key Role Information: Location: Newcastle (Hybrid) Contract Type: 6-month contract...