Claims Manager — Hybrid, Compassionate Customer Care

A leading insurance provider is seeking a compassionate Claims Manager for its Newcastle office. This full-time role involves guiding customers through their claims, documenting processes, and providing support during challenging times. Candidates should have emotional resilience and strong decision-making skills. The position offers a salary of $79,500 plus...

A leading global claims management provider in Australia is seeking a Casual Customer Service Officer to support customers through the insurance claims process. The role involves responding to enquiries, coordinating triage efforts, and maintaining high service levels. Ideal candidates will be self-motivated and have strong communication skills. Flexible...

A leading financial services provider is seeking a Claims Manager to support customers during their challenging times. The role requires effective communication, empathetic customer interactions, and resilience. You will manage claims end-to-end, provide guidance, and maintain accurate documentation. Competitive salary, structured training, and a supportive...

Start Dates: Monday 15th December 2025 or 5th January 2026 Hours: Full-time, Monday–Friday on a rotating roster (8:00am–6:00pm) Salary: $79,500 (inclusive of 12% super) Training: 5-week structured training program Hybrid Working: Week 1 fully onsite; thereafter 3 days WFH Key Role Information: Location: Newcastle (Hybrid) Contract Type: 6-month contract...

A leading insurance company is seeking a Claims Officer to join their Property Claims team in Newcastle. This full-time, hybrid role focuses on delivering exceptional claims service, managing investigations, and ensuring compliance with insurance guidelines. The ideal candidate has a strong customer service background, excellent organizational skills, and is...

A leading insurance company in Parramatta is seeking a passionate claims professional to join their Compulsory Third Party Insurance Claims team. The successful candidate will provide compassionate customer service, support individuals through recovery from motor vehicle accidents, and manage CTP claims with mentorship. This full-time permanent role offers a...

Key Role Information Location: Newcastle (Hybrid) Contract type: 6‑month contract Start dates: Monday 15th December 2025 or 5th January 2026 Hours: Full‑time, Monday–Friday rotating roster (8:00‑6:00) Salary: $79,500 (inclusive of 12% super) Training: 5‑week structured training program Hybrid working: Week 1 fully onsite; thereafter 3 days WFH What...

A leading insurance company is looking for a Case Manager to provide compassionate support in CTP claims. In this full-time role, you'll help clients navigate their recovery journeys following motor vehicle accidents. Ideal candidates will have experience in case management in insurance or healthcare, and a strong customer-first mindset is essential. You...

A leading financial services organization in Melbourne is seeking an experienced Insurance Claims Coordinator to manage end-to-end claims processes. This role focuses on delivering exceptional service while handling sensitive claims with care. Ideal candidates will have significant experience in claims administration and case management, along with strong...

A leading insurance provider is seeking a Claims Officer in Newcastle or Parramatta for a hybrid, full-time role. The successful candidate will deliver top-notch claims service, analyze policy coverage, and manage claims investigations and settlements. Ideal applicants will possess a strong customer service background, effective communication skills, and...