Health Complaints Intake

A state government agency in Brisbane is seeking a Complaints Intake and Resolution Officer to manage health service complaints and provide resolution advice. This role involves receiving, analysing, and triaging complaints while delivering accurate communication to stakeholders. The ideal candidate will facilitate dispute resolutions and ensure compliance...

Complaints Intake and Resolution Officer Join to apply for the Complaints Intake and Resolution Officer role at Queensland Government The Complaints Intake and Resolution Officer is a delegate of the Health Ombudsman with responsibility for providing complaint management and resolution advice to the public (both prisoner health consumers within correctional...

The Complaints Intake and Resolution Officer is a delegate of the Health Ombudsman with responsibility for providing complaint management and resolution advice to the public (both prisoner health consumers within correctional facilities and also general health service consumers) to assist / enable them to lodge a health service complaint, other matter (e.g.,...

Patient Liaison Officer Complaints, Queensland Health Join the Patient Safety and Quality Unit at Princess Alexandra Hospital as a Patient Liaison Officer Complaints. This temporary full-time AO4 role (6 months, with possible extension) leads high-quality complaints management, supporting consumers, families and staff to resolve issues and improve patient...

The Health Care Complaints Commission is looking for a Manager, Intake & Triage Sydney CBD location | Ongoing, full-time | Clerk Grade 11/12 Package: $149,740 – $173,173 plus superannuation and annual leave loading Are you an experienced regulator with a proven track record of leading high‑performing teams in complex, high‑volume environments? Do you...

A leading health organization in Brisbane is seeking a Patient Liaison Officer Complaints to ensure high-quality complaints management. The role involves documenting patient complaints, liaising with stakeholders, and analyzing data to improve patient experience. The ideal candidate will possess strong verbal and negotiation skills and experience in...

Join to apply for the Patient Liaison Officer Complaints role at Metro South Health Your new role As the Patient Liaison Officer (Complaints), you will deliver a responsive, high-quality complaints management service for Princess Alexandra Hospital, supporting consumers, staff and the Executive to resolve issues and drive service improvement. In This Role,...

A local health district is seeking a Care Coordinator & Intake Officer to manage client intake, schedule communications, and coordinate with external providers. The ideal candidate should have experience in health and aged care services, along with a valid NSW driver’s license. This temporary full-time position offers competitive remuneration and various...

A major health organization is seeking a Patient Liaison Officer (Complaints) to manage and improve the complaints handling process at Princess Alexandra Hospital. The ideal candidate will possess strong communication and analytical skills, with a background in complaints management or consumer liaison. This role provides an opportunity to contribute to...

A global insurance provider is seeking a Customer Complaints Administrator based in Melbourne. The successful candidate will manage the intake and monitoring of customer complaints, ensuring compliance with internal procedures. This role requires excellent communication skills, organizational abilities, and awareness of regulatory frameworks. Join the team...