Patient Complaints Liaison

A major health organization is seeking a Patient Liaison Officer (Complaints) to manage and improve the complaints handling process at Princess Alexandra Hospital. The ideal candidate will possess strong communication and analytical skills, with a background in complaints management or consumer liaison. This role provides an opportunity to contribute to...

Join to apply for the Patient Liaison Officer Complaints role at Metro South Health Your new role As the Patient Liaison Officer (Complaints), you will deliver a responsive, high-quality complaints management service for Princess Alexandra Hospital, supporting consumers, staff and the Executive to resolve issues and drive service improvement. In This Role,...

Patient Liaison Officer Complaints, Queensland Health Join the Patient Safety and Quality Unit at Princess Alexandra Hospital as a Patient Liaison Officer Complaints. This temporary full-time AO4 role (6 months, with possible extension) leads high-quality complaints management, supporting consumers, families and staff to resolve issues and improve patient...

Children’s Health Queensland are seeking a Patient Options Liaison Officer to consult and liaise with patients, staff, and private insurers regarding patient options for patients with private health insurance. This role involves actively assisting leadership in optimizing patient fee revenue and maintaining the financial integrity of the collection...

A leading healthcare provider in Brisbane seeks a Patient Option Liaison Officer. This role involves delivering customer-focused support to patients and hospital staff, ensuring accurate documentation and classification processes. Ideal candidates will possess strong communication skills, problem-solving abilities, and experience with clinical information...

A leading public health organization in Queensland is hiring a Patient Option Liaison Officer to support fee-paying patient processes and ensure accurate documentation across the hospital. This role requires strong customer service, problem-solving abilities, and proficiency in clinical information systems. You will engage with patients and staff, delivering...

About your role As a Patient Option Liaison Officer, you will provide coordinated, customer-focused support to patients and staff while ensuring accurate classification, documentation and revenue capture processes across the hospital. In this role, you will: Deliver customer-focused liaison and option management services. Source, enter and report on patient...

Patient Option Liaison Officer, Queensland Health Help Patients Understand Their Options – Support Revenue and Care! Join the Revenue Services team at Princess Alexandra Hospital and play a key role in supporting fee‑paying patient processes, revenue initiatives, and staff education. This frontline liaison role combines patient interaction, financial...

Overview An exciting opportunity exists to join the Patient Billing Liaison Unit within the Revenue Department, Northern Sydney Local Health District (NSLHD). We are seeking an enthusiastic, dedicated, and self‑motivated team member to join our team. As a member of our team, you are keen to grow and develop and you enjoy working together to achieve a...

Join a supportive team with a purpose driven role to serve the community Full time role based on Sydney’s North Shore – NSW’s largest Private Hospital Health and Wellbeing benefits available such as Fitness Passport Taking care of people is our reason for being At Sydney Adventist Hospital, fondly known as the San, caring for people is at the core of...