Team Leader

FixedTerm – Full time position – 12 months Band 7: Circa$110k - $123k + 12% Superannuation Based in DoncasterEast Exciting opportunity for a highly experienced customer focussed professional to join our positive and friendly team. Responsible for delivering waste services across the municipality we are looking for someone who will lead our team, has outstanding customer service skills, knowledge in contract management and can identify and deal with complex problems. Become a senior member of a team delivering waste services to our community Showcase your exceptional contract management, education and team leading skills Manningham Council proudly delivers over 100 different services to our vibrant and diverse community. From parks and galleries to shopping hubs and home care, it is our focus to ensure that Manningham remains a liveable and harmonious place to reside, work and visit. We provide challenging and rewarding employment opportunities to innovative, passionate, and driven people. We have a positive and friendly working environment, and we offer our employees a range of benefits, including flexible work options, opportunities for career development, and health and wellbeing initiatives. We’re constantly transforming our organisation to best support the needs of our local community. And we are looking for a new game changer to join the team. A high performing individual who wants to shape positive and inclusive outcomes for our community. You’ll have the opportunity to take ownership of your work while developing and testing new ideas within a culture of learning to deliver excellent outcomes for Manningham. About the role Our Waste and Resource Recovery Team is looking for an experienced, customer focused professional to lead our administration team, manage contracts, and support community education initiatives in the effective delivery of Waste Management and Litter Services. In this role, you will oversee the day to day operations of the Waste and Resource Recovery Team, including waste management functions, dumped litter and waste, education programs, and ensuring contractual performance measures and reporting requirements are met. Our Administration team handles a high volume of requests for waste services and dumped waste, so strong leadership and organisational skills are essential. You will use your exceptional communication skills to inspire and guide the team in developing and delivering innovative programs that reduce waste, increase recycling, and minimise contamination. We are seeking a motivated leader with a proven track record of delivering outstanding customer service in a dynamic, fast paced environment. Your ability to build strong relationships with stakeholders including the community, contractors, businesses, and government will be key to your success in this role. Skills and experience Tertiary qualified or extensive work experience in a relevant field Highly experienced leader of a customer focused team delivering integrated resource recovery, waste management and sustainability services to the community Able to develop and deliver work programs and systems that successfully deliver commitments in waste reforms, climate action and service delivery of kerbside and litter services to meet the needs of the community Flexible to respond to changing priorities and able to complete tasks within tight timeframes A problem solver, able to resolve complex operational and service delivery issues to meet the needs of internal and external stakeholders #J-18808-Ljbffr