Client Service Manager Melbourne
vor 2 Wochen
This is a great opportunity to be a part of a progressive Facility Management Company. We are seeking a committed Client Services person who is experienced in all aspects of commercial cleaning. The role (Primary) You will be responsible in conjunction with the State Manager for a portfolio of sites across various sectors including hospitality, events and commercial venues. Provide support to contractors & cleaning staff in conjunction with the State Manager. Compliance inspections and reporting; Ensure all occupational health and safety processes are observed and followed. This includes follow up visits to ensure the scope of works has been completed. Report to State Manager on performance operations for your sites twice per week Key Responsibilities Manage a portfolio of hospitality clients, ensuring their cleaning needs are met on time and within budget. Develop and maintain strong relationships with key client stakeholders. Coordinate cleaning schedules, inspections, and quality assurance checks. Train and supervise cleaning staff to uphold service standards and safety protocols. Monitor inventory of cleaning supplies and equipment, ensuring adequate stock levels. Resolve client complaints and issues promptly to maintain high client satisfaction. Prepare and present regular performance reports to clients and senior management. Requirements Proven experience in supervising cleaning operations, ideally within the hospitality sector. Strong understanding of cleaning procedures, equipment, and products. Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients and staff. Effective organizational and time-management abilities to handle multiple priorities. Problem-solving skills and a proactive approach to addressing client needs and operational challenges. Valid driver's license and ability to travel between client sites as needed. Competitive salary commensurate with experience. Opportunities for career growth and professional development. Comprehensive benefits package including health insurance and retirement savings plan. Dynamic and supportive work environment focused on teamwork and achievement. Application Process Interested candidates should submit a resume and cover letter outlining their qualifications and experience in cleaning operations management, specifically within hospitality settings. Your application will include the following questions: Are you available to travel for this role when required? Which of the following statements best describes your right to work in Australia? How far are you willing to travel for work? Do you have a current Australian driver's licence? How many years' experience do you have as a client services manager? Do you have commercial cleaning experience? Have you worked in a role which requires a sound understanding of OH&S/WHS? Do you have customer service experience? #J-18808-Ljbffr
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Wealth Client Service Manager – Equity Markets
vor 3 Wochen
City of Melbourne, Österreich Anton Murray Consulting VollzeitA leading global wealth management firm is seeking an experienced Client Service Manager in Melbourne for an initial 12-month contract. The ideal candidate will have a strong understanding of financial markets, exceptional client service skills, and prior experience in a fast-paced environment. This role demands high attention to detail and the ability to...
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Client Services Manager | Full time | Melbourne
vor 2 Wochen
City of Melbourne, Österreich Sodexo VollzeitClient Services Manager | Full time | Melbourne Posted 5 days ago Base pay range: A$90,000.00/yr - A$95,000.00/yr The Client Services Manager is responsible for the day‑to‑day running and overall management of the Marsh McLennan Companies (MMC) Melbourne client floor, catering operations, and the Sodexo team. The key objective is to achieve optimum...
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City of Melbourne, Österreich Mlc Asset Management VollzeitA leading asset management firm in Melbourne seeks an experienced Manager Client Services to lead the team overseeing exceptional client experiences. You will manage onboarding activities, AML processes, and engage closely with stakeholders. Ideal candidates will have a strong operational background in finance and client service, as well as leadership...
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Asset Services Client Lead
vor 2 Wochen
City of Melbourne, Österreich Alex Gatfield VollzeitA global financial institution in Melbourne is seeking an experienced Client Services Manager to manage institutional trust clients effectively. The role requires expertise in asset servicing and strong communication skills. Responsibilities include advising clients, ensuring satisfaction, and coordinating resources. Applicants must hold Australian PR or...
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Manager Client Services
vor 2 Wochen
City of Melbourne, Österreich MLC Asset Management VollzeitManager Client Services – MLC Asset Management This is an exciting opportunity to lead the Client Services function within MLC Asset Management. As the Manager, Client Services, you will oversee the Client Services team and ensure the delivery of an exceptional experience to our diverse investor base and internal stakeholders. You will play a key role in...
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Manager Client Services
Vor 6 Tagen
City of Melbourne, Österreich Mlc Asset Management VollzeitManager Client Services – MLC Asset Management This is an exciting opportunity to lead the Client Services function within MLC Asset Management. As the Manager, Client Services, you will oversee the Client Services team and ensure the delivery of an exceptional experience to our diverse investor base and internal stakeholders. You will play a key role in...
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Client Services Manager | Full time | Melbourne
vor 2 Wochen
City of Melbourne, Österreich Sodexo VollzeitThe Client Services Manager is responsible for the day to day running and overall management of the Marsh McLennan Companies (MMC) Melbourne client floor, catering operations and Sodexo team. The key objective is to achieve optimum results in relation to service delivery, vision and leadership, client relations, financial management and return to MMC and...
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Manager Client Services
vor 2 Wochen
City of Melbourne, Österreich IOOF Holdings Limited VollzeitLead continuous improvement to lift team performance and client outcomes Permanent Full-time, located in Melbourne The opportunity to join our team This is an exciting opportunity to lead the Client Services function within MLC Asset Management. As the Manager, Client Services, you will oversee the Client Services team and ensure the delivery of an...
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Manager Client Services
Vor 6 Tagen
City of Melbourne, Österreich Ioof Holdings Limited VollzeitLead continuous improvement to lift team performance and client outcomesPermanent Full-time, located in Melbourne The opportunity to join our team This is an exciting opportunity to lead the Client Services function within MLC Asset Management. As the Manager, Client Services, you will oversee the Client Services team and ensure the delivery of an...
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Manager Client Services
Vor 6 Tagen
City of Melbourne, Österreich Insignia Financial VollzeitMake your move. Make your mark. Lead continuous improvement to lift team performance and client outcomes Permanent Full-time, located in Melbourne The opportunity to join our team This is an exciting opportunity to lead the Client Services function within MLC Asset Management. As the Manager, Client Services, you will oversee the Client Services team and...
