Regional Manager

Joss. Award Winning. Family Owned. Local. Joss Facility Management a leading provider of cleaning services throughout regional NSW, and is seeking a skilled & experienced individual to join us as a Regional Manager for our Cleaning Operations on a full time basis, covering the Albury & Eastern Riverina regions. Our people drive the success of our business, so we invest in your skills to allow you to grow with the opportunity to progress your career with us. You will feel right at home as part of a team who support one another and thrive on delivering exceptional Client and staff engagement. Responsible for overseeing operational delivery, resourcing, and client service across the cleaning contract region, this role provides leadership to Area Managers, ensuring consistent service performance, efficient workforce utilisation, and compliance with contractual, financial, and safety requirements. The Regional Manager plays a key role with strategic planning, workforce development, commercial growth opportunities, and contract implementation. The role requires strong engagement across dispersed regional teams, consistent stakeholder relationship management, and the ability to drive continuous improvement across people, process, and service outcomes. You will: Lead and support Area Managers to ensure day‑to‑day operations meet contractual standards, cleaning specifications, and performance requirements. Oversee workforce allocation, staffing levels, and resourcing strategies across all assigned regions. Monitor regional KPIs, service levels, attendance performance, and cleaning quality, implementing corrective actions as required. Manage regional cleaning labour budgets, overtime, and relief resourcing to maintain efficiency and service continuity. Champion staff training, competency development, coaching and People & Culture‑led initiatives, ensuring compliance with required certifications and safe work practices. Applicants will bring: Minimum five years of experience in an operational leadership role (facility services, cleaning, or related industry preferred). Proven experience managing budgets, labour allocation, and operational cost controls. Strong interpersonal skills and an ability to build relationships with all levels in the organisation. Competence in the use of Microsoft Office programs. High level of organisational and time‑management skills, with the ability to manage competing priorities. Flexibility and the ability to travel with adhoc overnight stays away from home. The successful applicant must obtain a Working with Children Check prior to commencement and will be required to obtain and maintain a National Police Check clearance. A work vehicle will be provided to ensure that duties can be completed. With over 50 years experience in business , join us to be part of our growing and evolving team. You will have access to our Employee Benefits Program, a supportive team and great working facilities. At Joss, we embrace the benefits of employing hardworking people from a range of backgrounds, so we encourage applications that contribute to our diverse workplace. If you're a motivated and enthusiastic individual and would like to be part of our successful team, please submit your cover letter and resume. This advertisement will remain active until a suitable applicant is selected. To meet some of our team and read about why they chose to work for Joss Group, please visit us at Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr