Scheduler & Operations Support Coordinator

Scheduler & Operations Support Coordinator Integral Electrics Qld – Cairns, QLD Full‑Time | 7:30 am–5:00 pm | Monday–Friday | Locally Owned & Family Operated ⚡ Join Cairns’ #1 Rated Electrical, Airconditioning Gates & Security Team Integral Electrics Qld is a fast‑growing, family‑operated business servicing customers from Gordonvale to Palm Cove. We’re looking for a high‑performing Scheduler & Operations Support Coordinator with strong bookkeeping, accounts, admin, systems and people‑coordination skills to keep our office sharp and our technicians confident on the tools. Who You Are You’re the kind of operator who brings calm to the moving parts of a service‑based business. New jobs come in, priorities shift, customers need support, and things move quickly. You thrive in that environment—where each day brings new challenges, variety, and opportunities to improve. You embrace change, love momentum, and enjoy constant improvement and helping others stay on track. You’re a systems champion—someone who naturally loves clean processes, organised workflows and structure, and you elevate them. You love working with reports, metrics and performance insights because they help you make better decisions and tighten processes. You stay steady, structured and switched on where others get overwhelmed. You see patterns early, prioritise well and bring clarity to the team. You have experience running teams of some description in admin, hospitality, retail, logistics, medical, trades or similar, and you know how to support people confidently. We love working with people who get it—who understand how teams move, communicate well and bring positive energy, professionalism and accountability. What You’ll Be Doing Scheduling & Workflow Coordination Allocate daily jobs for electricians, apprentices & gate/security techs. Manage routes, timing and shifting priorities. Coordinate urgent call‑outs & emergency jobs. Maintain accurate job notes and scheduling in Simpro. Keep customers informed with proactive updates. Operations & Administration Manage phones, emails, diaries & client communication. Support quoting, invoicing & job documentation. Liaise with real estate, body corporate & residential clients. Analyse reports & performance insights to improve workflow. Refine internal systems to enhance consistency. Act as the communication anchor between office and field teams. Bookkeeping & Accounts Support Assist with Accounts Payable & Receivable. Reconcile invoices, purchase orders & statements in Xero. Assist with payroll preparation. Support month‑end processes. Work with internal finance and external bookkeepers. What Makes You a Great Fit Calm under pressure. Organised, structured & detail‑focused. Enjoy turning moving parts into clear plans. Clear, confident communicator. Experience coordinating or leading teams. Friendly, positive & people‑focused. Thrives in a dynamic, service‑based environment. A systems champion who loves structure, reports & continuous improvement . Bonus Experience (not essential) Trade/service industry scheduling. Real estate or medical admin. Bookkeeping qualification. Xero or Simpro experience. What You Get Full‑time hours: 7:30 am–5:00 pm Monday–Friday . Above‑award salary based on experience. Paid day off on your birthday . Supportive, family‑friendly environment . 1 hour per week of paid Learning & Development time (you choose the topic). Career pathways into senior coordination or operations. Training in The Integral Way . A culture built on Excellence, Accountability, Work Ethic, Teamwork, Collaboration & Fun. Why Join Us? We’re a standout in the Cairns region. We communicate clearly, collaborate well and build people up. Your role is central—your work directly shapes team confidence and customer experience. If you love variety, enjoy bringing structure to moving parts, thrive on improvement and embrace change, you’re exactly who we want. Apply Now Apply through SEEK with your resume and a short cover letter, and/or Reach out to Kevin Morgan (Operations Manager) at *****@iesqld.com.au. Integral Electrics Qld — We Provide the Solutions. #J-18808-Ljbffr