Clinical Lead

Add expected salary to your profile for insights We are seeking an experienced and highly organised full‑time Clinical Lead to join our dynamic team at Head Office in Miami, Gold Coast. This pivotal role acts as the central liaison between clinical and operational functions, ensuring seamless delivery of high‑quality care and service coordination. About Aster Home Care At Aster Home Care, we're more than just a healthcare provider – we're a tightly knit family run by nurses, for nurses. Specialising in community nursing, we pride ourselves on delivering exceptional 24/7 care to our clients from the comfort of their own homes. Why Join Aster Home Care Meaningful Work: Experience the profound satisfaction of making a tangible difference in our clients' lives every single day. Supportive Environment: Join a collaborative and caring team that not only appreciates your contributions but also fosters and encourages your personal and professional development. Work‑Life Balance Employee Referral Incentives Generous Birthday Bonus About the Role The Clinical Lead role is a senior clinical leadership position responsible for the operational management, clinical governance, and quality oversight of community nursing services. Clinical Leads lead recruitment, support on‑road staff (RN, EN, and AIN workforce), manage client and family escalations, and line manage the RN and Scheduler teams. Clinical Leads work collaboratively as a team, rotating through five distinct portfolios to ensure comprehensive coverage of all operational requirements. Key Accountabilities Recruitment Leadership: Lead end‑to‑end recruitment including interviews, reference checks, and onboarding of RN, EN, and AIN staff On‑Road Workforce Support: Provide clinical guidance and operational support to RN, EN, and AIN staff in the field Client & Family Escalations: Manage and resolve client and family escalations, ensuring timely and professional responses Line Management: Direct line management responsibility for RN team and Scheduler team, including 1:1s, performance reviews, and professional development EN & AIN Workforce Support: Provide clinical oversight, support, and guidance to EN and AIN workforce Quality & Compliance: Lead audits, policy reviews, and continuous improvement initiatives Stakeholder Engagement: Build relationships with hospitals, GPs, referrers and external partners The Clinical Lead position sits within the senior leadership structure of the organisation, with direct accountability to the Nursing Business Manager. About you The ideal Clinical Lead will demonstrate a strong commitment to delivering high‑quality, patient‑centred care with integrity, professionalism, and compassion. You will possess a thorough understanding of clinical best practices and evidence‑based care, with the ability to lead by example and support continuous improvement in service delivery. Minimum 5 years’ experience, preferably aged care or home care Strong knowledge of clinical governance and Aged Care Quality Standards Strong interpersonal, communication, and problem‑solving skills Ability to work between 6am and 6pm Monday – Sunday Must be open to travel as required by the role Bachelor of Nursing with current unrestricted AHPRA Registration Current CPR Certificate Current Police Check Immunisation History Statement. Vaccinations required: Hepatitis B (3 dose series and serology showing immunity) Measles Mumps Rubella (MMR) (2 doses of live measles or MMR or serology showing immunity or birth before 1957) Pertussis (1 dose of dTap within last 10 years) Varicella (2 doses of vaccine or serology showing immunity or history of diagnosis of varicella or herpes zoster) Statement of Service may be required Australian Citizenship or a work visa with no restrictions Your own reliable vehicle and current Australian Driver’s License Ready to Join Our Team? If you are a dedicated and compassionate Clinical Lead eager to be part of something special, apply now Applications close 6 January. Tel: Email: #J-18808-Ljbffr