Clinical Lead

Job Overview We are seeking an experienced and highly organised full‑time Clinical Lead to join our dynamic team at Head Office in Miami, Gold Coast. This pivotal role acts as the central liaison between clinical and operational functions, ensuring seamless delivery of high‑quality care and service coordination. About Aster Home Care At Aster Home Care, we’re more than just a healthcare provider – we’re a tightly knit family run by nurses, for nurses. Specialising in community nursing, we pride ourselves on delivering exceptional 24/7 care to our clients from the comfort of their own homes. Why Join Aster Home Care? Meaningful Work: Experience the profound satisfaction of making a tangible difference in our clients' lives every single day. Supportive Environment: Join a collaborative and caring team that appreciates your contributions and encourages your personal and professional development. Work‑Life Balance Employee Referral Incentives Generous Birthday Bonus About the Role The Clinical Lead is a senior clinical leadership position responsible for the operational management, clinical governance and quality oversight of community nursing services. Key responsibilities include recruitment, support for on‑road staff (RN, EN, AIN workforce), managing client and family escalations, and line‑managing RN and Scheduler teams. The role rotates through five distinct portfolios to ensure comprehensive coverage of all operational requirements. Key Accountabilities Recruitment Leadership: Lead end‑to‑end recruitment including interviews, reference checks and onboarding of RN, EN and AIN staff. On‑Road Workforce Support: Provide clinical guidance and operational support to RN, EN and AIN staff in the field. Client & Family Escalations: Manage and resolve client and family escalations, ensuring timely and professional responses. Line Management: Direct line management responsibility for RN and Scheduler teams, including 1:1s, performance reviews and professional development. EN & AIN Workforce Support: Provide clinical oversight, support and guidance to EN and AIN workforce. Quality & Compliance: Lead audits, policy reviews and continuous improvement initiatives. Stakeholder Engagement: Build relationships with hospitals, GPs, referrers and external partners. About You The ideal Clinical Lead will demonstrate a strong commitment to delivering high‑quality, patient‑centred care with integrity, professionalism and compassion. You will possess a thorough understanding of clinical best practices and evidence‑based care, and have the ability to lead by example and support continuous improvement in service delivery. Qualifications & Experience Minimum 5 years’ experience, preferably in aged care or home care. Strong knowledge of clinical governance and Aged Care Quality Standards. Strong interpersonal, communication and problem‑solving skills. Availability to work between 6am and 6pm Monday‑Sunday. Open to travel as required by the role. Bachelor of Nursing with current unrestricted AHPRA registration. Current CPR certificate. Current Police check. Immunisation history statement; vaccinations required: Hepatitis B (3‑dose series and serology showing immunity); MMR (2 doses or serology or birth before 1957); Pertussis (1 dose of dTap within last 10 years); Varicella (2 doses or serology or history). Statement of Service may be required. Australian citizenship or a work visa with no restrictions. Your own reliable vehicle and current Australian driver’s licence. Ready to Join Our Team? If you are a dedicated and compassionate Clinical Lead eager to be part of something special, apply now Applications Close 6 January Applications close 6 January. Contact Tel: Email: ***********@asterhomecare.com.au #J-18808-Ljbffr