Volunteer and Donations Support Officer

Join to apply for the Volunteer and Donations Support Officer role at Child and Adolescent Health Service Drive and support our diverse program and make a meaningful impact in the lives of children, young people and families in Western Australia CRVCID This is a recruitment pool for Permanent - Full Time, Permanent – Part Time, Fixed Term - Full Time, and Fixed - Term Part Time positions. The pool will remain active for 12 months, providing an opportunity for suitably qualified applicants to be considered for both current and future vacancies as they arise. We currently have one Full-time (1.0 FTE) position available for immediate appointment We have a potential part time (0.8 FTE) permanent position commencing in early 2026. Some participation in an after‑hours/weekend roster will be required in order to support our seven‑day volunteer service. About The Role The Child and Adolescent Health Services are seeking a motivated, relationship‑driven Volunteer and Donations Support Officer to join our dynamic team. This role is central to coordinating our volunteer workforce, strengthening donor relationships, and ensuring the smooth, ethical and effective management of donated goods across CAHS. Working closely with the Coordinator of Volunteer and Donation Services, you will build and maintain relationships across CAHS, community organisations and volunteer groups, ensuring volunteer and donation activities align with identified needs and are delivered safely and appropriately, and with compassion. You will provide leadership and support our large team of volunteers in delivering innovative programs, in over 40 different areas including Play & Wait strategies, concierge services, theatre support, ward‑based patient engagement, and seasonal community initiatives. This is a hands‑on role that adapts to service and patient needs. You will provide practical support to staff and help to make the hospital experience more manageable for children, which might include supporting anxious families pre‑surgery, or joining in a simple card game to help a child get through a difficult day. Key Responsibilities Include Assisting with the daily operations, planning and development of a contemporary volunteer program aligned with CAHS values. Coordinating volunteer recruitment, onboarding, induction, compliance, rostering and workforce planning. Supporting volunteer wellbeing, performance, and conflict resolution, contributing to a positive and inclusive volunteer culture. Contributing to governance, quality improvement, and special projects, in alignment with National Volunteer Standards. Supporting the end‑to‑end management of donated goods, including enquiries, donor liaison, database management, distribution and reporting. Building strong donor relationships and helping identify sustainable funding and fundraising opportunities. Working with clinical and operational teams to ensure donations meet service needs and provide meaningful impact. You will be joining a passionate, flexible, people‑focused team committed to supporting volunteers and ensuring families at CAHS feel seen, supported and cared for. Your relationship‑building skills, adaptability and warmth will help sustain and grow a vital community service and strengthen our reputation across WA. If you have prior experience in planning or coordinating volunteer engagement services in community or public sectors, together with strong relationship building skills, we encourage you to apply. About Our Team The CAHS Volunteer Service plays a vital role across Perth Children’s Hospital and broader Child and Adolescent Health Service sites, enhancing patient experience, supporting families, and strengthening community connection. Our volunteers range from 18 to 93 years old, many of whom are long‑serving volunteers, and deeply connected to the hospital community. We contribute to more than 40 clinical and non‑clinical areas, including Emergency Department and wards, Aboriginal Health, Refugee Health, Outpatients, Theatre Support, and speciality programs and events. We are proud to contribute to meaningful patient experiences and provide a service that significantly enhances CAHS’s warmth, accessibility and community connection. How To Apply We welcome your application via the ‘Apply for Job’ button at the bottom of this page. Your application should contain the following: A statement addressing essential selection criteria as per the Job Description Form in 2‑3 pages. A copy of your current CV outlining your most recent and relevant work experience. The name, email and contact details of two referees who can be contacted to provide an employment reference (we will contact you and seek your confirmation before contacting your listed referees). Eligibility to Apply: To be eligible for appointment, applicants must have a valid working visa (for fixed‑term appointments) or be an Australian citizen, permanent resident, or have a visa to live and work indefinitely in Australia (for permanent appointments). Other Conditions: WA Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake criminal records screening and integrity checking as part of the appointment process. Referees may also be asked to comment on an applicant’s integrity and past demonstration of ethical behaviour. WA Health is committed to eliminating all forms of discrimination in the provision of our service. We embrace diversity and strongly encourage applications from people from culturally diverse backgrounds and people with disabilities. In addition, we are committed to growing our Aboriginal workforce as part of WA Health Aboriginal Workforce Policy. As a measure to achieve equality, Section 51 of the Equal Opportunity Act 1984 applies to this position and Aboriginal and Torres Strait Islander peoples are encouraged to apply. This is a recruitment pool, and as such the following should be noted: Suitable applicants will be placed in a pool from which appointments may be made when similar vacancies occur. Appointments may be made from this pool until 30 January 2027. About CAHS The Child and Adolescent Health Service (CAHS) is proud to be the leading service provider for paediatric healthcare in Western Australia, as the State’s only dedicated health service for infants, children and young people. CAHS comprises four service areas: Neonatology, Community Health, Child and Adolescent Mental Health Services (CAMHS) and Perth Children’s Hospital (PCH). With over 6500 employees, our services are delivered at PCH and King Edward Memorial Hospitals (KEMH), as well as across a network of more than 170 community clinics across the Perth metropolitan area. For further information about the benefits of working for CAHS and our services please click here. CAHS is committed to providing a workplace culture that is driven and shaped by our values of Compassion, Collaboration, Equity, Respect, Excellence and Accountability. During the selection process you may be assessed on your ability to fulfil the responsibilities of this position in accordance with these values. Support for your interview process CAHS strives to ensure the interview process caters to the access needs of all applicants, please contact the CAHS Talent Acquisition Team via email or phone on +61 prior to your interview if any reasonable adjustment to accommodate a disability and confidential enquiries needs to be made. Lodgement is system generated. Any submissions on, or after, 4:00pm on the closing date will not be accepted. LATE OR EMAIL APPLICATIONS CAN NOT BE CONSIDERED. #J-18808-Ljbffr