Salesforce Technical Lead

Join to apply for the Salesforce Technical Lead role at Australia Post We’re looking for a Salesforce Technical Architect/Lead to join our diverse, talented and innovative digital technology team for the next 12 months. Together, we design, build and maintain products, services and experiences that Australians love and trust, while delivering a sustainable future for Australia Post. We're empowered to deliver for our teams and to delight our customers. We provide an inclusive and supportive environment that nurtures talented people, trusts our teams to deliver their best, and leverages modern work practices and technologies. What you’ll deliver with us Role Description The Salesforce Technical Architect will be responsible for designing technical architecture solutions that span multiple platforms and include integration and authentication across systems. They will manage the development lifecycle to ensure the delivery of highly secure solutions that are optimized for performance and built to scale, articulate design considerations, trade‑offs, benefits, and recommendations for technical architecture. The Technical Architect will be supported by a solution architect, functional consultant, developers and testers. They will act as a trusted advisor to the scrum team, and a mentor for the solution architect, functional consultants and developers where required. They will have a deep understanding of the Salesforce platform and strong people skills to negotiate with stakeholders such as the Product Owner, Platform Manager and Solution Architects to achieve buy‑in on preferred solution options, as well as the development team to get the vision built into a successful solution. In addition to the primary tech lead role, the resource should be able to take up some Iteration Manager responsibility when required. Key Responsibilities Facilitate workshops between internal stakeholders from idea explorations to post‑implementation phases. Understand and provide platform governance and best practice oversight to the development team. Mentor the team and provide timely constructive feedback that encourages thoughtful design conforming to best practice. Develop business requirements, specifications, process flows, application design, application configuration, testing and deployment. Liaise closely with key stakeholders to ensure deliverables meet business requirements and conform to platform best practices. Coordinate timelines for deliverables and negotiate timelines with key stakeholders based on in‑flight priorities. Take ownership of the end‑to‑end solution to ensure timely delivery and best‑practice compliance. Act as a packaging manager, approving configuration and coded items to be deployed between environments. Take up IM‑type coordination work when required and work with the PM to support project delivery. Skills and Experience Excellent understanding of core Salesforce clouds including Sales Cloud, Service Cloud and Community Cloud. Excellent understanding of platform best practices promoting good security, high performance and stability of the platform. We’re delivering together At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier‑free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender‑equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on Seniority level Mid‑Senior level Employment type Full‑time Job function Information Technology Industries IT Services and IT Consulting Southbank, Victoria, Australia A$111,275.00–A$120,453.00 #J-18808-Ljbffr