Contact Centre Engineer

Contact Centre Specialist Our client is seeking Contact Centre Specialist to join one of the largest and most high‑profile Contact Centre programs in the country. If you’re passionate about delivering outstanding service and enjoy working with cutting‑edge technology, this is an exciting opportunity to make an impact at scale. The primary purpose of...

Senior Engineer, Contact Centre Platforms Create your best future and join Westpac as a Senior Cloud Engineer, Contact Centre Platforms. What’s the role? The Senior Engineer, Contact Centre Platforms role is responsible for providing expert services and knowledge in relation to designing, engineering, and implementing critical contact centre platforms and...

A leading financial institution in Sydney is looking for a Senior Engineer, Contact Centre Platforms. In this role, you'll design and implement cloud-native contact centre solutions and collaborate with specialists to enhance your skills. Ideal candidates will have strong AWS knowledge, experience with CI/CD pipelines, and a background in Contact Centre...

Create your best future and join Westpac a Senior Cloud Engineer, Contact Centre Platforms. What’s the role? The Senior Engineer, Contact Centre Platforms role is responsible for providing expert services and knowledge in relation to designing, engineering, and implementing critical contact centre platforms and application services within a cloud-native...

A major technology recruitment agency is looking for a Contact Center Engineer to join a large-scale Federal Government Contact Center in North Sydney. The ideal candidate has a degree in IT or Engineering, proven expertise in technical environments, and familiarity with major contact centre platforms. This is a permanent position, offering a chance to work...

Ongoing employees affected by change management plans will be given priority consideration for at grade positions. Full-time ongoing Our employees work principally in the workplace Location - Parramatta Clerk Grade 5 / 6 Salary from to plus super and leave loading Diversity and inclusion are core DPIRD values. Everyone has the right to contribute and...

A leading recruitment firm is seeking an experienced Test Manager with extensive expertise in contact centre technology. Your role will focus on leading testing strategy, ensuring high-quality deliverables, and supporting the implementation of customer service systems. The ideal candidate has proven experience in managing testing processes, a strong...

A governmental agency in New South Wales seeks a Principal Product Engineer to lead AI-enabled solutions across contact centres. This role requires a strategic technology leader with expertise in Genesys Cloud and advanced software development skills. The successful candidate will design secure customer-facing solutions, mentor engineers, and engage with...

A leading technology consultancy is seeking a Contact Centre Specialist located in Australia to deliver managed services and technical support for Cloud technologies. The ideal candidate will have a Bachelor’s degree, strong implementation experience in major contact centre platforms, and problem-solving abilities in dynamic environments. This role offers...

Senior Software Engineer – Contact Centre Transformation Base range: A$1,000.00/yr – A$1,150.00/yr About the role: Our client is seeking a Senior Software Engineer experienced in the Contact Centre domain to contribute to a hybrid cloud transformation initiative. You will help modernise legacy on‑premise platforms and integrate cutting‑edge...