Hybrid Customer Care

A government agency in New South Wales is seeking a Senior Service Designer to lead human-centred design projects aimed at enhancing customer experiences. The role includes conducting research, collaborating with stakeholders, and developing strategies to improve services. The ideal candidate should have expertise in service design tools and excellent...

A government environmental organization in Parramatta is seeking a Principal Technical Services Officer focused on Customer Data to lead the management of their CRM system. This role involves overseeing system development, ensuring data quality, and collaborating with various teams to enhance biodiversity outcomes across New South Wales. The ideal candidate...

Do you want your work to make a difference for NSW Working to protect the states environment and heritage. Ongoing full-time opportunity Office location: Parramatta (or other BCT office in NSW upon availability and negotiation). Hybrid working supported with minimum expectation of 60% of time in office. Salary relative to experience and ranges from $ to $...

Global Head of Talent | Strategic HR Leadership | Driving Growth Through People, Culture & Performance Reports to: Regional Account Director APAC Location: Sydney Employment Type: Full-time Role Overview The Senior Sales Development Representative is responsible for generating new revenue within the higher education sector through consultative digital media...

A government agency in New South Wales is seeking a Senior Automation Developer to enhance customer service through automation initiatives. This role involves leading the development of automations using UiPath and managing change management efforts with end-users. Candidates should have strong experience in RPA and related technologies, with a focus on...

A leading recruitment firm is seeking a Customer Care Consultant to join a supportive contact center team in Burwood. You will be the first point of contact for clients and their families, guiding them through care options and addressing inquiries. The ideal candidate has customer service experience, strong communication skills, and a commitment to...

A leading recruitment company is looking for a Customer Care Consultant in Burwood to support clients seeking aged care services. The role involves being the first point of contact, managing inquiries, and providing information to clients. Strong communication and organizational skills are essential. This position offers the opportunity to work in a hybrid...

A dedicated employment agency is seeking a Customer Care Consultant to join their supportive Contact Centre team in Burwood. In this role, you will guide clients and families through care options, ensuring they feel heard and respected. Strong customer service experience and communication skills are essential. The position offers a hybrid working model and...

A workers compensation agency in Parramatta is seeking a Contact Services Officer to enhance customer experiences by managing inquiries and providing clear communication. The role requires customer service and administration experience, ideally in financial services or insurance. This position offers a hybrid working environment with a starting salary of...

A leading financial services firm in Australia is seeking Customer Service Officers for their superannuation contact centre. This role involves delivering first-call resolution for complex member queries and requires proven customer service experience, strong problem-solving skills, and excellent communication abilities. A hybrid work arrangement is offered,...