Laboratory Supervisor

SGS Australia is a leading provider of Testing, Inspection, and Certification services, supporting multiple industries across the country with trusted expertise and technical excellence. Backed by SGS’s global legacy of over 140 years, we operate one of the largest networks of accredited laboratories and field facilities in Australia, with a network of more than 50 offices and laboratories and over 1,400 employees across Australia. We are accredited by NATA and ISO 9001, ensuring our services meet both Australian and international standards. Our Energy Minerals Division provides high-quality, independent coal analysis and services to many Australian and international coal companies. Come and join us at SGS in Mt Thorley, NSW. Get an opportunity to learn about coal sampling and testing. Job Description We’re looking for a Laboratory Supervisor to join our Mount Thorley team and support the Hunter Valley Business Manager in delivering reliable, high-quality production services to our clients. In this hands‑on leadership role, you will guide and develop the Production team to ensure accurate sampling, timely analysis, and clear reporting that meets client expectations. What You’ll Do Lead and supervise daily laboratory operations, ensuring safety, quality, and efficiency. Direct team activities to comply with SGS policies, procedures, and risk management practices. Manage team rostering, payroll, and leave to align with production requirements. Provide coaching, mentoring, and training to team members to develop technical and personal skills. Oversee sampling, preparation, analysis, validation, and reporting processes. Maintain and monitor the quality and compliance system, conducting scheduled and random audits. Promote continuous improvement by reviewing processes, identifying inefficiencies, and implementing solutions. Foster strong teamwork and collaboration within the branch and across other Hunter Valley teams. Build and maintain positive client relationships, ensuring KPIs and turnaround times are consistently met. Prepare and submit regular reports to management, including production results and financial accruals. Qualifications Minimum 5 years’ experience in coal laboratories. Working knowledge of sampling, preparation, analysis, validation, and reporting. Understanding of Quality, Compliance, and Training systems. Certificate IV in Workplace Training or equivalent. Strong safety awareness and risk management skills. Competent in administration and reporting tasks. Proficient in Microsoft Office and CCLAS. Proven ability to manage time, prioritize tasks, and work under pressure. Benefits As a company, we have embraced the shift to flexible work. Sustainability is embedded in our culture and the way we do business. Paid parental leave. Paid time for volunteering day and blood donations. Corporate health & wellbeing offers. Ongoing learning & development. Career development opportunities (Nationally and Globally). SGS Rewards: Our employee benefits platform with access to retail and online discounts and cashback. Job Details Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Research, Analyst, and Information Technology Industries: Newspaper Publishing About SGS Australia SGS Australia supports a diverse workforce, we encourage applications from people of all ages, nationalities, abilities, and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. Providing employment opportunities for Aboriginal and Torres Strait Islander people is an important part of our SGS Reconciliation Action Plan (RAP). We truly believe the diversity among us will continue to foster a strong, innovative, and forward‑thinking workplace. SGS Australia acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual, and educational practices of Aboriginal and Torres Strait Islander peoples. #J-18808-Ljbffr