Senior Brand Ambassador
vor 3 Wochen
Job Purpose:The Senior Brand Ambassador role is accountable for creating and providing an outstanding customer experience that exemplifies the authenticity of Canada Goose. Assist in the execution of the plans and strategies developed by the Store management team and execute store functions in relation to operational efficiency that impact the overall quality of customer experience including ensuring excellence in all areas and maintaining Canada Goose’s expectations of quality and authenticity.What You’ll DoStore Financial Performance:Contribute to store’s overall target by achieving productivity standardsAchieve or exceed personal sales targets that may vary depending on seasonalityEngagement:Contribute to a positive store environment through effective communication, teamwork and partnership with brand ambassadors and store management teamAttend and participate in all store meetings, events and product knowledge sessionsDemonstrate values and behaviours consistent with Canada Goose’s cultureOperational Excellence:Compliant of store operating procedures to minimize store shrinkHandle all Point of sale (POS) transaction in compliant to company standardsEnsure overall accuracy in inventoryEnsure proper organization and accessibility of Canada Goose’s productsProcess inbound and outbound shipment; replenishment, damages, return to vendor, etc.Support in the upkeeping overall physical store maintenance and standardsResponsible for maintenance of the Visual merchandise directivesOther responsibilities may be added to meet the needs of the businessCustomer Experience:Ensure an outstanding customer experience through operational efficiency (such as: stock room management, cash wrap experience and sales floor best practices)Drive our Net Promoter Score (NPS)Let’s Talk About YouAt least 5 years of retail experience, preferably in a customer focused environmentProven track record of successful store operationsExperience working with affluent and luxury brands is an assetHigh-volume traffic experience is an assetAbility to stand for long periods of time and flexible to work retail hours (standard, peak and holiday)Strong organizational skills and a keen attention to detailAbility to work efficiently in a fast-paced and team orientated environmentGood understanding of inventory management and point of sale systemsExcellent communication and interpersonal skillsSelf motivated, able to work independently and know when to seek guidanceBasic skills in Microsoft Office; specifically, Word and Excel are an assetGood command of EnglishFluent in Mandarin will be an advantageAdditional Information
What’s in it For You?A company built on Canadian roots and heritageYour work is recognized with a comprehensive and competitive Total Rewards ProgramOpportunities for career growth through numerous internal and external programsRecognize and be recognized by your peers with our Goose Rewards & ICON RewardsBe a part of
CG Gives . Donation matching and paid volunteer time to help the organizations you care aboutAccess to tools and resources to support physical and mental health, embracing change and connecting with colleaguesInspiring leaders and colleagues who will lift you up and help you growWe believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work everyday. We believe every one of our team members enriches our diversity by exposing us to varying ways to understand the world, identify challenges, and to discover, design, produce, and deliver great products and service. Our different perspectives are what enable us to create, dream and live in the open.Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.There are multiple ways to interview with us If you require any interviewaccommodation for your interview, please e-mail us at
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