IT Operations Agent
Vor 5 Tagen
End User Experience (EUX) build, run and monitor some of the Group’s largest platforms and systems. The role we play and the work we do empowers our people to achieve more, and provides our customers with better outcomes. Joining EUX means you’ll be working with a group of people dedicated to delivering the best workplace technology experience for all teams across the Group. We’re focused on providing the latest tools, technology, and resources to enhance the way our teams work together. Do work that matters We are seeking a experienced customer service representative to join our IT Service Desk team. As a Service Desk Agent, you will be responsible for providing technical support to our colleagues via phone, email, and other communication channels. You will work closely with other members of the IT Service Desk team to troubleshoot technical issues and provide excellent customer service to our CBA colleagues. Responsibilities Provide technical support to CBA colleagues via phone, email, and other communication channels Log, track, and resolve technical issues in a timely manner Escalate complex issues to appropriate technical teamsProvide excellent customer service to colleagues Participate in the maintenance and improvement of the IT Service Desk knowledge base Communicate with colleagues to provide updates on issue resolution status Qualifications Proven experience in a Service Desk or IT support leadership role. Strong technical troubleshooting skills with the ability to support team members in resolving issues. Familiarity with ITIL principles and service management best practices (preferred). Working with us Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace with flexible work locations. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you’re interested in. #J-18808-Ljbffr
-
IT Operations Agent
Vor 5 Tagen
Council of the City of Sydney, Österreich Commonwealth Bank VollzeitAbout the Team End User Experience (EUX) build, run and monitor some of the Group’s largest platforms and systems. The role we play and the work we do empowers our people to achieve more, and provides our customers with better outcomes. Joining EUX means you’ll be working with a group of people dedicated to delivering the best workplace technology...
-
IT Operations Agent
Vor 3 Tagen
Council of the City of Sydney, Österreich Commonwealth Bank VollzeitAbout the Team: End User Experience (EUX) build, run and monitor some of the Group’s largest platforms and systems. The role we play and the work we do empowers our people to achieve more, and provides our customers with better outcomes. Joining EUX means you’ll be working with a group of people dedicated to delivering the best workplace technology...
-
Hybrid IT Service Desk Agent
Vor 3 Tagen
City of Hobart, Österreich CommBank VollzeitA major Australian financial institution is seeking an experienced Service Desk Agent to join their IT Service Desk team in Hobart, Tasmania. In this role, you will provide technical support to colleagues through various channels and ensure timely issue resolution. The ideal candidate should have a background in IT support, strong troubleshooting skills, and...
-
Council of the City of Sydney, Österreich Operations VollzeitA leading luxury hotel in Sydney is seeking a Guest Service Agent to provide exceptional service to guests. Responsibilities include answering inquiries, managing requests through Knowcross, and resolving concerns efficiently. Ideal candidates will have 1-2 years of experience in similar roles and valid working rights in Australia. The position offers a...
-
Reservations Agent
Vor 5 Tagen
City of Hobart, Österreich Federal Group VollzeitWorking in one of Tasmania’s most stunning locations, on the waterfront just outside the Hobart CBD at Wrest Point Hotel & Casino, you will be the driver of business growth in the group’s and corporate segments. Federal Hospitality encompasses a wide group of impressive brands including MACq01, Henry Jones Art Hotel, Saffire, Wrest Point Casino,...
-
Reservations Agent
vor 1 Tag
City of Hobart, Österreich Wrest Point VollzeitAbout Federal Hospitality Working in one of Tasmania’s most stunning locations, on the waterfront just outside the Hobart CBD at Wrest Point Hotel & Casino, you will be the driver of business growth in the groups and corporate segments. Federal Hospitality encompasses a wide group of impressive brands including MACq01, Henry Jones Art Hotel, Saffire, Wrest...
-
It Operations
vor 1 Tag
City of Hobart, Österreich Energy Jobline Zr VollzeitOverview A leading transport organization in Hobart is seeking an experienced IT Operations & Infrastructure Manager. This senior role focuses on delivering secure, high-performing IT support and infrastructure operations. Candidates should possess strong technical expertise, proven leadership skills, and a degree in Computer Science or related field. The...
-
Travel Reservations Operations Agent
Vor 5 Tagen
Council of the City of Sydney, Österreich RPMGlobal VollzeitA leading travel service provider in New South Wales is seeking a Contact Centre Operations Agent to join their Reservations team. The role involves processing online bookings, managing guest correspondence, and ensuring efficient, accurate interactions. Ideal candidates will have a minimum of 2 years' experience in a related role and possess strong...
-
IT Operations
Vor 5 Tagen
City of Hobart, Österreich Energy Jobline ZR VollzeitA leading transport organization in Hobart is seeking an experienced IT Operations & Infrastructure Manager. This senior role focuses on delivering secure, high-performing IT support and infrastructure operations. Candidates should possess strong technical expertise, proven leadership skills, and a degree in Computer Science or related field. The role offers...
-
Gateway Operations Agent
Vor 5 Tagen
City of Melbourne, Österreich Deutsche Post AG VollzeitGateway Operations Agent - MEL GTW T) Wonder what’s it like to work for the best? We have been delivering the world to Australia since 1972, now we want to deliver you an adventurous career, that will bring you to new HEIGHTS! HOW DO WE RECOGNISE OUR PEOPLE? Quarterly KPI bonus, up to $750! $200 yearly health and well‑being allowance $500 yearly...
